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0.0 years
0 - 0 Lacs
pune
On-site
Hiring: Service Desk Fresher | Pune Location: Pune Experience: Only Freshers Employment Type: Full Time Salary: 2.5 LPA Job Responsibilities Act as the first point of contact for IT queries via phone, email, and chat. Provide basic troubleshooting for Windows OS, MS Office, O365, Outlook & VPN issues. Support with password resets & user account management (Active Directory). Log and track incidents in the ticketing system; escalate as needed. Ensure excellent customer service and timely issue resolution. Required Skills Basic understanding of Windows OS, MS Office, O365 & Networking fundamentals . Strong communication & problem-solving abilities. Good customer handling skills. Ready to work ...
Posted 1 week ago
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