Azure Sales / DAYSHIFT / Fixed Off /delhi Job

About the job: Azure/Intune Tech /Sales Support Engineer@7065126218@10lpaJob description Cetark Corp is looking for Azure/Intune Support Engineer to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issues Providing technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systems Excellent communication and interpersonal skills Strong customer service skills. Strong written and verbal communication skills. Must be detail oriented and self-motivating. Ability to provide consistent, excellent customer support to the client and HCL, representing a variety of personalities and management levels. Business & Behavioural Skills: Strong interpersonal skills and ability to translate IT technical language into everyday terms which users can understand. Ability to interact with customers to ensure that the service is flexible, efficient, and responsive. To work through issues analytically to a successful conclusion Demonstrable results in a business customer facing role, with a history of delivering services to defined service levels. Experience of working in an Operational environment alongside other technical and operational teams, ensuring that all parties collaborate effectively to deliver services. Initiative-taking. Ability to learn modern technologies. Strong technical aptitude and ability to research and solve complex issues independently. Ability to work individually as well as a part of a team. Build and nurture positive working relationship with customers with the intention to exceed their expectations. Application Process: Interested candidates should submit their resume and a cover letter detailing their relevant experience on the below mention details. 7065126218 cv4voiceprofile@gmail.com No Fees No Charges Saturday Sunday Fixed Fixed Day shift Who can apply: Only those candidates can apply who: have minimum 2 years of experience are Computer Science Engineering students Salary: ₹ 7,00,000 - 10,00,000 /year Experience: 2 year(s) Deadline: 2025-06-25 23:59:59