No description available.
Siruseri, Chennai, Tamil Nadu
INR 0.2 - 0.3 Lacs P.A.
On-site
Full Time
Ayur AI is Hiring ❗️❗️❗️Customer Service Representative Location: Siruseri, Chennai Workplace type: Onsite Employment Type: Full-time Experience level: 0-3 years Company: Ayur.AI About Ayur.AI Ayur.AI is transforming personalized health and wellness through AI-powered Ayurveda solutions. Our platform provides users with tailored recommendations based on their unique body composition and lifestyle. We are looking for a Customer Representative to join our team and provide exceptional support to our users. Job Responsibilities ✅Handle customer inquiries via chat, email, and phone. ✅Assist users in understanding and utilizing Ayur.AI’s services effectively. ✅Provide personalized guidance based on Ayurveda principles. ✅Resolve customer complaints and escalate issues when necessary. ✅Maintain accurate records of customer interactions. ✅Collaborate with internal teams to improve user experience. ✅Gather customer feedback to enhance Ayur.AI’s services. Requirements ✅Bachelor’s degree or equivalent experience in customer support. ✅Strong communication skills in English; additional languages are a plus. ✅Experience in customer service or support roles. ✅Interest in Ayurveda, health, and wellness (preferred but not required). ✅Basic technical skills to navigate support tools and platforms. ✅Strong problem-solving skills, patience, and the ability to handle customer concerns effectively. If you are interested, share your resume with [email protected] Let’s build something great together! hashtag#customerserivce hashtag#sales hashtag#support hashtag#process hashtag#ayurveda hashtag#technicalsupport Job Types: Full-time, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Ability to commute/relocate: Siruseri, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Language: English (Required) Work Location: In person
Siruseri, Chennai, Tamil Nadu
Not disclosed
On-site
Full Time
Job Title: Financial Controller Head Location: SIPCOT, Chennai Employment Type: Full-time Experience Required: 3-5 years in Accounting/Finance About the Company Ayur.AI is a first of its kind deep tech company combining Ayurveda and modern science for integrative wellness and medicine. For further information, please visit our website at https://ayurai.io About the Role We are looking for a detail-oriented and strategic Financial Controller to oversee and manage all financial aspects of our company. The ideal candidate will be responsible for budgeting, forecasting, reporting, and ensuring compliance with statutory law and financial regulations. Key Responsibilities Financial Reporting & Analysis Preparation of monthly MIS and annual financial statements in compliance with the Indian Accounting Standards and the Companies Act. Perform financial analysis to identify trends, variances, and opportunities for cost optimization and revenue enhancement. Present key financial metrics and insights to the management and the board. Develop profit center wise budgets. Prepare and maintain regular financial reports; monthly expense forecast by segment (vs. projections); rolling 3-month cash out-flow forecast. Maintenance & oversee the implementation of Tally and other financial software to improve efficiency and accuracy. Lead the annual budgeting process, working closely with management and board to define financial targets and resource allocation. Develop and document robust accounting policies and procedures. Ensure maintenance of appropriate internal controls and financial procedures, at all times. Coordinate with the professional company secretary to ensure the all the company law compliances and board meeting conducts are fully compliant with the prevailing laws. Statutory Compliance & Audits Ensure adherence to all statutory compliance requirements, including GST, TDS, income tax, and other relevant regulations. Liaise with external auditors for statutory, internal, and tax audits; coordinate timely completion and resolution of audit findings. Liaise with external CS for statutory and other secretarial compliances as applicable. Keep abreast of changes in accounting regulations and tax laws in India and communicate/implement any necessary changes to internal processes. Collaborate with the MD to deliver AYUR.AI’s mission of transforming holistic healthcare for billion+ people. Serve as a part of the management team - participate in key decisions pertaining to strategic initiatives, investment and operating decisions and execution. Assist the MD in arriving at a robust capital structure and for raising required equity, debt, CSR and grant funding for the business. Help the MD selecting IB partners to help raise follow-on equity rounds when required. Provide inputs on the deal structure, valuation, term sheet and co-ordinate financial and legal diligence for all funding requirements. Develop, review and closely track detailed business plan including financial and operational metrics. Budgeting & Forecasting Lead the annual budgeting process, working closely with management and board to define financial targets and resource allocation. Develop periodic forecasts based on current and projected business conditions. Monitor actual performance against budget; identify and report variances along with corrective action plans. Financial Planning & Strategy Support management with strategic financial planning, including capital structure, expansion. Provide recommendations to optimize the financial performance of the company and ensure effective use of resources. Conduct financial due diligence and feasibility studies for new products. Represent company financials during board meetings and to potential investors by presenting financial projections and explaining performance metrics Assist the management in international expansion Act as a central point and facilitator for all financial reporting. Help develop detailed dashboard and KPIs and ensure robust systems to track and monitor impact, financial and operating information. Prepare necessary materials and information for the Board. Ensure robust governance norms are in place. Represent AYUR.AI in key investor meetings and at other major events as required. Participate in review calls with existing and potential investors. Ensure timely and comprehensive financial reporting to all the funders, as outlined in contracts with funding agencies. Prepare statements and necessary reports for the investors. Co-ordinate with and respond in a timebound manner to the information requested by investors. Cash Flow & Working Capital Management Manage day-to-day cash flow and ensure adequate liquidity for operations. Develop strategies to optimize working capital (receivables, payables, and inventory management). Internal Controls & Risk Management Establish and maintain robust internal controls and financial processes to mitigate risks and ensure compliance. Conduct regular process reviews and recommend improvements for efficiency and control. Implement and monitor company-wide policies and procedures to safeguard assets. Systems & Process Improvements Oversee the implementation of Tally and other financial software to improve efficiency and accuracy. Drive automation initiatives and best practices in finance operations and reporting Others Participate in HR Administration in areas such as PF, offer letters, increments, appraisals, insurance policies etc. Manage the company’s assets, leases and ensure adequate insurance cover for director and officer liability, assets and employees. Review all agreements and MoUs and apprise the management about any financial liability, prior to commitments made and signatures by authorized signatories. Oversee Admin, vendor and office management to manage various facets of business – travel, corporate gifting, printing & stationery, etc. Any other roles as defined by the CEO and the Board. Requirements Qualified Chartered Accountant. The candidate is expected to have 5 years of experience that is relevant to the above role. Good understanding of, interest in and aptitude for financial accounting, business and financial analysis, GST, Income Tax, Companies’ Act etc. Attention to details, strong analytical skills, business awareness and problem-solving skills are necessary. Strong oral and written communication skills are necessary. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per year Benefits: Cell phone reimbursement Health insurance Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Quarterly bonus Ability to commute/relocate: Siruseri, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Accounting: 2 years (Required) Work Location: In person
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