Support RingCentral Office, NICE inContact CXOne, Avaya S8300 (On-Prem) WNS

0.0 years

0 Lacs

hyderabad, telangana, india

On-site

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources levera...

Posted 2 months ago

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RingCentral Office, NICE inContact CXOne, Avaya S8300 (On-Prem) WNS Holdings

5.0 - 8.0 years

7 - 10 Lacs

Hyderabad

Work from Office

RingCentral Office, NICE inContact CXOne, Avaya S8300 (On-Prem) Research software updates to increase capacity and optimize performance Identify short-term goals to increase productivity in communications infrastructure See that all equipment functions are optimized for efficiency Perform network analysis to improve security and prevent future failures or downtime Research new technologies to stay abreast of field developments Call flow creation and management, Script creation Deliver IVR related Change Request/Service Request/Incidents and troubleshooting Recording configuration and management Voice mail set up and configuration Setup in the application for queues, routing, SLAs Skill-based...

Posted 5 months ago

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