Senior Technical Support Engineer Avalara APAC

4.0 - 6.0 years

0 Lacs

pune, maharashtra, india

On-site

What You'll Do Job Summary The Technical Support Engineer acts as the SME for AvaTax & Connectors, providing deep technical support to customers and our teams. Respond to customer emails, troubleshoot with engineers, and contribute in engineering/product meetings to lead resolutions. You will report to Manager, Product Support. Schedule: US business hours with evening/night shifts across time zones. Key Responsibilities What Your Responsibilities Will Be Own Tier-2 AvaTax & Connector cases end-to-enddiagnose, resolve, prevent recurrence. Troubleshoot across NetSuite, D365, SAP, Oracle, Salesforce, Shopify, and Workday. Manage customer relationships and act as their advocate. Perform RCA and ...

Posted 1 month ago

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Associate Consultant - ERP Implementation Avalara APAC

2.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

What You'll Do Job Summary You will oversee the development of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools/techniques. Define our client needs, developing a proposal to meet those needs, and overseeing the implementation of the complete project solution. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. As a member of the Avalara Implementation team your goal is to provide world-class service to our customers. You will live by our cult of the customer philosophy and increase the satisfaction of our customers. Assisting in the creation and implementation of customer-centric processes a...

Posted 1 month ago

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Associate Consultant - ERP Implementation Avalara APAC

2.0 - 5.0 years

0 Lacs

pune, maharashtra, india

On-site

What You'll Do Job Summary Oversees the development and implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools/techniques. Responsible for defining the client needs, developing a proposal to meet those needs, as well as overseeing the implementation of the complete project solution. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. This position requires the ability to learn quickly to start working independently in a fast-paced, dynamic environment where attention to detail, analytical skills and strong communication skills are essential. As a member of the Avalara Implementat...

Posted 1 month ago

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