The Opportunity: Own the performance of the Haematology & Biochemistry Product range of in Diagnostics Business segment at Avantor India. This includes business growth, profitability, sales enablement, market development and vendor management. Own the brand positioning of the Avantor Immunology Range throughout various customer segments in the country. Portfolio management with optimizing slow moving nonmoving products and bringing in high potential New products by thorough Market Intelligence. What we're looking for: 8-12 yrs relevant exp in product management in relevant segments/ commercial operations Graduate/ Post Graduate in Biotechnology/ Life Science MBAPGDM in Marketing will be preferred Subject Matter Expert in the field of Haematology & Biochemistry (Knowledge of Immunology will be preferred) Experience and Knowledge in doing business with a good understanding of strategy development for the diagnostics industry. Analytical & logical thinking Result orientation. Must be Computer literate (WORD, EXCEL, SAP) How you'll thrive and create an impact: Effective Sales Pipeline Management Healthy Sales Pipeline of New Customer Acquisition through lead generation campaigns and enabling the sales process through final billing, Brand Positioning & Customer Engagement Clinical marketing campaigns and technical events trainings on site, support query resolution of product performance and maximizing instrument utilization. KOL creation/ expansion Portfolio Management Market Intelligence : Determining market trend & Analyzing the market potential of the products of interest/ focus. The brand positioning and visibility of the said line of products must be ensured through Website/ ecommerce portal enrichment, sales tools availability and commercial team training programs. Exploring & consolidating the competitor activities & devising an action plan for it A Product Manager at Avantor will also be required to support the portfolio enhancement at the back end, through new product introductions, optimizing the existing product line, supplier interactions. Data Analytics Sales and Margin Analytics to implement a healthy product mix in the market. Plan promotional campaigns to channelize the product mix. Managing the product price list & schemes.

Avantor is looking for a Benefits and Leaves Analyst for the HR Shared Services Team. He/She will be responsible for administering employee benefits and leave of absence programs within the HR Shared Services Center (SSC). This role ensures compliance with company policies and regulatory requirements while providing a high level of service to employees. The analyst will leverage ServiceNow for case management and Workday for benefits and leave administration, ensuring efficient processing and data accuracy. Additionally, coordinate directly with local vendors in the regions that utilize local systems. Act as a Tier 2 response directly interacting with employees to resolve their complex queries on benefit and leave management. Key Responsibilities: Benefits Administration: Administer employee benefits programs, including health insurance, retirement plans, and wellness initiatives. Process employee enrolments, changes, and terminations. Serve as the first point of contact for benefits-related inquiries ensuring timely resolution. Coordinate with benefits vendors and internal stakeholders to ensure smooth operations. Assist in open enrollment activities, including system updates, communications, and employee support. Leave of Absence Management: Process and track employee leave requests (FMLA, maternity, disability, personal, etc.) Ensure compliance with company policies, labor laws, and country-specific leave regulations. Provide guidance to employees and managers on leave entitlements, eligibility, and return-to-work procedures. Work closely with payroll and HR teams to ensure accurate pay calculations for leaves. Maintain proper documentation and case tracking. HR Systems & Reporting: Use Workday to manage benefits and leave workflows, ensuring data accuracy and compliance. Leverage ServiceNow to track and resolve employee inquiries efficiently. Generate reports on benefits participation, leave trends, and compliance metrics. Identify process improvements and contribute to system enhancements in Workday and ServiceNow. Qualifications & Skills: 3+ years of experience in HR shared services, benefits, and leave administration. Strong knowledge of Workday Benefits & Leave modules preferred. Experience using ServiceNow for HR case management preferred. Understanding of employment laws and compliance requirements related to benefits and leaves. Excellent communication skills with a strong customer service mindset. High attention to detail and ability to manage multiple priorities. Strong analytical skills with experience in reporting and process optimization. Ready to work from the office and work in shifts that suit business requirements. Qualifications: Experience in a multinational shared services environment. Knowledge of global benefits and leave policies (EU, APAC, Americas). HR certification (e.g., PHR, SHRM-CP) is a plus.

The HR Tier 2 Analyst provides advanced support for HR-related inquiries and issues that require more specialized knowledge and expertise. They provide specialized support to employees and managers on topics such as benefits, payroll, employee relations, and HR systems. This role acts as a bridge between Tier 1 support and HR business partners / COEs, escalating cases as necessary and ensuring efficient resolution of employee inquiries. This role involves managing and resolving HR service requests, analyzing HR data, performing research, preparing reports, and providing recommendations to improve HR processes and policies. HOW YOU WILL THRIVE AND CREATE AN IMPACT: Respond to HR questions on complex HR programs, policies and practices via multiple channels Educate and train employees on HR services available to them and encourage self-service on tools such as the HR Portal and other systems, when appropriate. Collaborate with HR Business Partners, Local HR and Centers of Excellence to resolve escalated cases Conduct in-depth investigations into employee issues and recommend appropriate actions Manage and execute HR complex hire to retire processing, ensuring accuracy and timeliness Escalate critical or unresolved issues to HR leadership or Tier 3 teams, providing detailed documentation and analysis. Provide training and guidance to Tier 1 representatives to enhance knowledge and skills Participate in HR projects and initiatives aimed at improving HR services and operations Advanced Employee Inquiries : Address complex questions related to HR policies, benefits, and procedures that Tier 1 cannot resolve. Data Analysis: Compile, structure, and analyze HR data to identify trends and make data-driven recommendations. Reporting: Create comprehensive HR reports and dashboards for management. Compliance: Ensure compliance with labor laws and company policies. HR Systems Management: Maintain and optimize HRIS and other HR-related systems. EXPERIENCE: Education: Bachelors degree in human resources, Business Administration, or a related field. Advanced certifications (e.g., PHR, SHRM-CP) are a plus. Experience: 3-5 years of experience in an HR role, with a focus on data analysis and employee relations. Flexible to work from office and work in shifts that suit business requirements SKILLS AND COMPETENCIES: Strong organizational skills and attention to detail Ability to work independently and as part of a team in a fast-paced environment Strong understanding of HR policies, procedures, and practices, including benefits administration, payroll, compliance, and employee relations Proven ability to handle sensitive HR issues and employee data with the highest level of confidentiality and professionalism. Strong working knowledge of Workday or other relevant HRIS systems Experience with service management solutions (e.g., ServiceNow) High proficiency in English language both written and spoken Proficiency in other regional language desirable

Avantor is looking for a Senior Human Resource Onboarding Specialist for the HR Shared Services team. This role provides a wide variety of administrative and support services. Responsibilities include monitoring candidates after the offer stage of the interview process, administering and monitoring pre-employment screening requirements, providing updates to hiring managers and candidates, and processing new hires in Workday. Supports programs and projects as assigned. Makes contacts of a sensitive, complex, and confidential nature. EXPERIENCE: Education: Bachelor's degree or equivalent experience preferred (Human Resources, Organizational Development, Business, or related field preferred); Experience: Entry-level position. Experience with administrative tasks, and customer-facing positions, including internship experience preferred. Minimum 1 year experience in a human resources coordination role, or related position 2+ years of experience in candidate/ employee onboarding and background screening processes preferred Tools: Microsoft 365 (Word, Excel, PowerPoint) Knowledge of Applicant Tracking Systems (particularly Workday) is preferred. SKILLS AND COMPETENCIES: Exceptional verbal and written communication skills Must be able to manage multiple assignments simultaneously; ability to prioritize in a fast-paced environment, meet deadlines, and have strong organizational skills. Previous background screen experience is strongly preferred. High proficiency in English language both written and spoken. Proficiency in other regional languages is desirable. Ready to work from the office and work in shifts that suit business requirements. HOW YOU WILL THRIVE AND CREATE AN IMPACT: Ability to manage sensitive, complex, confidential information Compliance: Ensure that recruiting processes adhere to legal and regulatory requirements Demonstrates the capacity to manage changing priorities and ambiguity while remaining professional Proactive, inspirational, and team-focused. Collaborates with the broader internal network Natural desire to share knowledge and work with the wider Company network Communicates a "can do" attitude and positive outlook Demonstrates initiative and resourcefulness A highly self-motivated and conscientious person Ability to work independently and as part of a dynamic team

Responsible for overseeing the creation, distribution, utilization and management of Avantors business processes and information. The Service Excellence Analyst in Knowledge Management is responsible for ensuring the effective management and utilization of knowledge resources to enhance service delivery and operational efficiency. This role involves analyzing service processes, identifying areas for improvement, and implementing knowledge management strategies to support organizational goals. WHAT WE'RE LOOKING FOR: Support the Service Excellence team in HR Knowledge Management initiatives Support knowledge management strategy that aligns with the HR Shared Service Center goals and ServiceNow capabilities Provide ongoing support and guidance to content contributors across the HR SSC Oversee the creation, curation, and maintenance of HR knowledge content, including procedures, FAQs, and training materials Ensure content is accurate, up-to-date, and easily accessible to HR staff and employees. Establish standards and guidelines for knowledge content quality. Enforce governance policies for knowledge content creation, approval, and archiving. Ensure compliance with legal, regulatory, and organizational standards. Work to enhance the user experience of the knowledge management system. Regularly audit content to maintain high standards of accuracy and relevance. Develop and maintain a comprehensive knowledge base, including documentation, best practices, and standard operating procedures. Ensure the accessibility and usability of knowledge resources for all relevant stakeholders. Conduct regular audits of knowledge assets to ensure accuracy and relevance. Responsible for maintenance of knowledge management systems Collect, analyze and manage information from various sources within the organization Identify gaps in the existing knowledge content and recommend improvements Work closely with different teams to ensure the accuracy and usefulness of the data contained in the knowledge base Maintain an organized and accessible system for employees to find and use information Ensures all knowledge management efforts are in compliance with company policies and industry standards Stay abreast of the latest industry trends and technologies related to knowledge management High proficiency in English language both written and spoken Proficiency in other regional language desirable EXPERIENCE: 2+ years of relevant experience in HR Knowledge Management, Information Management, or a similar role Bachelors Degree preferred Proficiency in using Knowledge Management systems and data analysis tools Proven experience in analyzing, structuring, and transferring organization's knowledge effectively Hands-on experience in creating, updating, and maintaining knowledge bases and conducting relevant quality checks Experience in Knowledge Management role within HR or HR shared service environment Familiarity with knowledge management principles, best practices, and industry trends Workday , Service Now proficiency Flexible to work from office and work in shifts that suit business requirements SKILLS AND COMPETENCIES: Customer focus- internal and external Courageous Leadership Cultivating innovation Drive for results Accountability Collaborative Effort Bias for action Knowledge Management Expertise Analytical Skills Technical Skills Excellent Communication Skills Organizational Skills Training/Facilitation Skills Interpersonal Skills Information Literacy Change Management Skills Content Management

The HR Tier 1 Associate is the initial point of contact for employees seeking HR-related assistance through the ServiceNow platform. This role involves managing and resolving HR service requests, answering employee queries, and addressing concerns related to HR policies, benefits, payroll, and other HR services. The agent will ensure accurate documentation of interactions, provide excellent customer service, and escalate issues when necessary. Location : Coimbatore Reporting: Reports to Supervisor, Transaction Delivery HOW YOU WILL THRIVE AND CREATE AN IMPACT: Act as the first point of contact for employees seeking help with HR-related issues such as benefits, payroll, time-off requests, and general HR policies. Create, update, and close tickets in the ServiceNow platform, ensuring timely and accurate resolution of employee requests. Reference the HR knowledge base to provide accurate and up-to-date information to employees. Investigate and resolve basic HR-related issues, escalating more complex cases to Tier 2 HR support or other specialized HR teams. Ensure that all employee interactions are handled with a high level of confidentiality and comply with company privacy policies. Accurately document and update all employee interactions within the ServiceNow platform to maintain clear records for reporting and follow-up purposes. EXPERIENCE: Education: High school diploma or equivalent (required). Experience: 1-2 years of experience in HR support, customer service, or a related field (preferred). Familiarity with HR ServiceNow and Workday (preferred). Flexible to work from office and work in shifts that suit business requirements SKILLS AND COMPETENCIES: Experience in handling customer or employee inquiries, preferably in an HR or shared services environment Ability to work independently and as part of a team in a fast-paced environment Basic understanding of HR practices, including benefits, payroll, and employee relations Ability to troubleshoot and resolve basic HR-related issues independently Ability to work well in a collaborative team environment Strong attention to detail, particularly when documenting requests and providing information High proficiency in English language both written and spoken Proficiency in other regional language desirable

Avantor is looking for Automation & Process Improvement Analyst for the HR Shared Services team. He/She is responsible for driving efficiency, automation, and continuous improvement within the HR Shared Services function. This role will leverage technology, particularly ServiceNow and Workday , to streamline HR processes, enhance employee experience, and optimize service delivery. The ideal candidate will have expertise in HR operations, process optimization, and HR technology solutions. Key Responsibilities: Automation & Digital Transformation Lead the design and implementation of automation solutions within HR Shared Services, leveraging ServiceNow and Workday. Identify opportunities for process automation, AI-driven solutions, and self-service enhancements. Collaborate with HRIS teams to configure, test, and deploy automation tools. Process Improvement & Optimization Analyze existing HR processes and identify areas for improvement using Lean, Six Sigma, or other process improvement methodologies. Standardize and document HR processes to ensure consistency and compliance. Develop and implement scalable solutions that enhance HR service delivery and employee experience. ServiceNow & Workday Administration Configure and optimize ServiceNow to enhance case management, employee portal experience, and knowledge management. Work closely with the Workday team to optimize business processes and integrations with HR Shared Services. Ensure seamless integration between ServiceNow, Workday, and other systems. Data & Analytics Utilize HR analytics and dashboards to monitor process effectiveness and identify improvement opportunities. Develop and track key performance indicators (KPIs) to measure HR Shared Services efficiency. Generate reports and insights to support data-driven decision-making. Stakeholder Collaboration & Change Management Partner with HRIT, and business stakeholders to align automation and process improvements with business objectives. Lead change management initiatives to ensure successful adoption of new technologies and processes. Provide training and support to HR teams on new tools and automated processes. Qualifications & Experience: Bachelor's degree in HR, Business, Information Systems, or related field. 5+ years of experience in HR Shared Services, HR technology, or process improvement roles. Strong expertise in ServiceNow and Workday HR modules. Experience with automation tools, workflow optimization, and process re-engineering. Proficiency in Lean Six Sigma methodologies (certification preferred). Strong analytical and problem-solving skills with experience in data analytics and reporting. Excellent communication and stakeholder management skills. Ability to drive change and implement scalable solutions in a global HR environment. Ready to work from the office and work in shifts that suit business requirements

What we're looking for Academic: Bachelor's degree (mathematics, statistics, finance, economics, or in a related field will be preferable) 2 plus Years Experience with similar job duties Microsoft Office applications Excel & MS Access Ability to think analytically, critical thinking skills and quantitative skills. Diligence and a natural aptitude for numbers. Excellent written and verbal communication skills and business acumen. Customer-centric and an Ambitious Person attitude. Manage time and priorities set timelines, coordinate tasks for yourself and with others. Apply teamwork skills to a range of situations and ability to work both independently and as part of a team with professionals at all levels. Associates need to be eager to learn and consistently improve their knowledge. Skill in creative thinking to foster innovation. Customer focused and motivated to deliver value in every interaction. Quickly and effectively solves customer problems. Flexible to Work from Office/Hybrid Model of Work. HOW YOU WILL THRIVE AND CREATE AN IMPACT: Extract pricing information from various sources such as SAP, Databases, and Internal systems. Responsible for Creating Pricing Conditions in ERP systems, abiding to set policies and procedures. Scheduled & On Demand report preparation. Ensure tasks/reports are delivered on time and in a clear and concise format. Effective communication skills to convey information clearly and concisely. Strong organizational and time management skills to handle multiple tasks and meet deadlines. Ensure compliance with data privacy and security regulations when handling sensitive information. Work on various process documentations when asked to (review, update, edit, translate)

The Opportunity : The incumbent will be responsible to provide Customer Support to achieve end-to-end order fulfilment excellence and high degree of external / internal customer centricity, including order processing, query handling, Quotation Support, sales support and communication with internal & external customers. He/ She will also be responsible to achieve process excellence through streamlining of customer order inflow, business processes, order processing in SAP, efficient engagement with customer and internal teams (e.g. sales, finance, supply chain/Warehouse). What were looking for: Education: Graduation Degree or Diploma in any stream Experience: 2-5 years relevant experience (preferred in Customer Service / Sales Support) Knowledge or exposure to SAP and Order-to-Cash business processes (preferred) Understanding of products/services of the Chemical industry (optional) How you will thrive and create an impact: Deal directly with customers/Distributors either by telephone or electronically. Immediate communication with customers in instances where required delivery time or order quantity is not met. Ensuring stock transfer from one plant to another through coordinating respective warehouse by issuing stock transfer invoice. Ensure Returned Product processes and documentation are strictly followed. Coordination with AR team for open order releasing & updating to customer Order status in respect of AR status based on requirement and follow up with customers and commercial teams for pending payment collection. Proper filling & Record Maintenance of documents (Export documentation) Respond promptly to customer inquiries & Handle and resolve customer complaints Obtain and evaluate all relevant information to respond promptly to inquiries and complaints regarding delivery, pricing and product range etc. Cross Functional Coordination Interaction with EXIM, SCM, AR, Warehouse for order processing and Material availability. Accurate reporting and providing data in desire format. Solving queries from Internal and external customers. Additional Responsibilities: Monitor progress of customer orders to ensure that deliveries take place on time and production and follow up of Daily Order Status report Booking and issuance of Sales Return Credit Note (SRCN), General Credit Note (GCN), Price Difference Credit Note (PDCN) and General Debit Note (GDN) as per SOP policy. Accurate production of sales invoice for all dispatches & credits/debit notes for all valid claims to customers. Accurate taking of customer orders by phone/mail & Prompt & Accurate entry of all customer orders into the sales order system (SAP). Updating of dispatch details in SAP system and keeping accurate records of occurrence and reasons for late dispatches. Liaise with sales staff where necessary to ensure that accurate and timely information is provided to customers Participate in the liquidation of slow-moving finished goods inventory. Order management performance monitoring using dedicated KPIs and reporting Preparing and sending sales report, purchase register, pending order report, stock status, SRCN report 9. Participate in daily/Weekly Customer Services meeting and prepare Weekly Order Fulfillment Report (OTOF) based on process & business requirement Establish robust connect with business, Customers (Domestic) functional counterparts and customer services community Interact directly with dealer and direct customer and help to resolve their query & complaints. Regards, Vimal Sharma Email ID: vimal.sharma@avantorsciences.com

The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Collections Associate This role will be a full-time position based out of our Coimbatore office. Associate is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. Will have to strike a balance between maintaining trustful relationships and ensuring timely payment there by reducing past due and influencing DSO numbers positively. What we're looking for Education: Any bachelor's or master's degree & finance background will be an added advantage. Experience: 2+ years of overall experience Should be Flexible to work in night shifts and working from the office. How you will thrive and create an impact Collect customer payments in accordance with payment due dates. Reviews and prioritizes open accounts for collection efforts. Role of mentor and backup for the associates in charge of and bringing them up the learning curve Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment Making outbound collection calls in a professional manner while keeping and improving customer relations. Initiate contact, via phone and/or e-mail, with a large portfolio of customer accounts using to determine the reason for past due accounts receivable. Customer communication will require critical thinking skills to probe into the reasons for non-payment to ensure the proper resolution can be implemented. Based on customer responses, recommend, and implement action plans for resolving delinquent transactions. Action plans may require the credit analyst to engage Avantor associates from other departments, e.g., sales reps, pricing, etc. or outside parties, e.g., vendors, freight carriers, etc. Reconciliation of assigned accounts to ensure that payments and credit memos are properly applied. When necessary, escalate collection problems to CFS Management and/or the Sales Team to assist in the collection/resolution process Approve and authorize the release of orders according to a credit line and payment history within established guidelines. Communicate the status of the assigned portfolio and/or specific accounts to CFS Management and/or Sales Team. Work on special projects, e.g., account clean up, as needed Identify issues attributing to account delinquency and discuss them with management. Review and monitor assigned accounts and all applicable collection reports. Provide timely follow-up on payment arrangements Process Payments & Refunds as applicable Resolve billing and customer credit issues Update account status records and collections effort Report on collection activity and accounts receivable status.

What we're looking for Education: bachelor's or master's degree in finance and accounting Experience: 4+ years of overall experience in financial and data analysis, accounting, and disputes. Knowledge of SAP accounting software would be an added advantage. Proficiency in Microsoft Office MS Word and MS Excel and/or MS Access Should be Flexible to work in night shifts and working from the office. How you will thrive and create an impact Posting VWR invoices accurately on various customer and third-party invoicing portals Handling the rejected electronic invoice transmissions by reprocessing and identifying the root cause of the failure. Assisting the Project leads in setting up new customers with VWR's various billing services Liaising with the Collections & Sales Team to resolve critical billing-related issues. Addressing queries from internal & external customers on time via phone & email Liaising with external service providers and third-party business portals to resolve technical issues. Making appropriate changes in the ERP system as per the customer's billing needs.Process auto/electronic billing. Work closely with Accounts Receivable staff to provide up-to-date and accurate billing and payment information. Monitor the status of billing, i.e., what has been turned in for drafting and finalizing, and be responsible for ensuring that assigned billing stakeholders turn billing in on a timely basis. Maintain and update special instructions related to billing stakeholders' needs in generating their bills. Work on EDI rejection and retransmission of invoices and tracking of the same. Maintain official client billing files and keep filing current audits of policy and compliance to standards, including liaison with internal and external auditors.

The Opportunity: Under close supervision, provide availability of refub instruments, troubleshooting, repairs and calibration to instruments; HPLC, GC, Spectrophotometer, electronic and mechanical equipment. Document and report all repairs and product failures, spare parts management. What we're looking for: Education: Degree Diploma in Electrical Electronics Biomedical engineering or any other stream Experience: Min 2-3 years of experience in Service in IVD How you will thrive and create an impact: a) Service Center Activities i) Overall management of the Service Center ii) Receive and Log customer calls through Call Center Operation iii) Sharing the information with the in-house engineer to take the call forward iv) Managing Customer Data Base Share Point Application (1) Updating database (2) Updating Correcting any mis information in the Share Point Power App v) Co-ordinate with warehouse for transfer of instruments to the Service Center & back for repairing refurbishing evaluation vi) Co-ordinate with Facility Team, for packing the instruments received at the Service Center (Need Based) vii) Maintaining Service Inventory of essential Spares & doing reconciliation monthly b) Engineering Activities i) Spares request from field engineers to be forwarded for processing further ii) Follow up with field engineers for the return of the defective unused spares c) Admin Activities i) Preparing quotes for AMC Spares and facilitate invoicing after realization of payments ii) Co-ordinate with internal teams (finance facility logistics any other relevant) to clear any bottle necks in the process iii) Create SAP codes, in the SAP system, for the spares which are not already in the system iv) Proactively analyze the spares consumption pattern and set up multi-level alerts to initiate re-ordering in consultation with the Head Service & Application v) Ensure accurate records of all the service relates activities in the service center & from the field viz., (1) Maintaining Installation Reports (2) Maintaining PM Reports (3) Maintaining any other service call records d) Communication Coordination with Principal companies for, i) Escalation of technical calls from the field ii) Timely submission of warranty claims for the defective spares, from the field iii) Follow up for the submitted Warranty claims iv) Procurement of Spares consumables quote 2) Requirements a) Good communication skills b) Proficiency in writing Emails working on excel c) Working knowledge on SAP would be an added advantage

The Opportunity: The incumbent will be responsible to provide Customer Support to achieve end-to-end order fulfilment excellence and high degree of external internal customer centricity, including order processing, query handling, Quotation Support, sales support and communication with internal external customers. He/ She will also be responsible to achieve process excellence through streamlining of customer order inflow, business processes, order processing in SAP, efficient engagement with customer and internal teams (e.g. sales, finance, supply chain/Warehouse). What we're looking for: Education: Graduation Degree or Diploma in any stream Experience: 2-5 years relevant experience (preferred in Customer Service Sales Support) Knowledge or exposure to SAP and Order-to-Cash business processes (preferred) Understanding of products/services of the Chemical industry (optional) How you will thrive and create an impact: Deal directly with customers/Distributors either by telephone or electronically. Immediate communication with customers in instances where required delivery time or order quantity is not met. Ensuring stock transfer from one plant to another through coordinating respective warehouse by issuing stock transfer invoice. Ensure Returned Product processes and documentation are strictly followed. Coordination with AR team for open order releasing updating to customer Order status in respect of AR status based on requirement and follow up with customers and commercial teams for pending payment collection. Proper filling Record Maintenance of documents (Export documentation) Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to respond promptly to inquiries and complaints regarding delivery, pricing and product range etc. Cross Functional Coordination Interaction with EXIM, SCM, AR, Warehouse for order processing and Material availability. Accurate reporting and providing data in desire format. Solving queries from Internal and external customers. Additional Responsibilities: Monitor progress of customer orders to ensure that deliveries take place on time and production and follow up of Daily Order Status report Booking and issuance of Sales Return Credit Note (SRCN), General Credit Note (GCN), Price Difference Credit Note (PDCN) and General Debit Note (GDN) as per SOP policy. Accurate production of sales invoice for all dispatches credits/debit notes for all valid claims to customers. Accurate taking of customer orders by phone/mail Prompt Accurate entry of all customer orders into the sales order system (SAP). Updating of dispatch details in SAP system and keeping accurate records of occurrence and reasons for late dispatches. Liaise with sales staff where necessary to ensure that accurate and timely information is provided to customers Participate in the liquidation of slow-moving finished goods inventory. Order management performance monitoring using dedicated KPIs and reporting Preparing and sending sales report, purchase register, pending order report, stock status, SRCN report 9. Participate in daily/Weekly Customer Services meeting and prepare Weekly Order Fulfillment Report (OTOF) based on process business requirement Establish robust connect with business, Customers (Domestic) functional counterparts and customer services community Interact directly with dealer and direct customer and help to resolve their query complaints.

The Opportunity: Avantor is looking for dynamic, forward-thinking, and experienced AP professionals to be responsible for processing and recording invoices, verifying the accuracy of the charges, and ensuring timely payments. This role will be a full-time position based out of our Coimbatore office. This role involves preparing payments for expense vouchers and invoices, Handling vendor inquiries, and negotiating past-due accounts. Generate routine balance reports. Maintain files and accounting documentation. If you are passionate about solving complex challenges and driving innovation let's talk! Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. What we're looking for Education: Bachelor'smaster's degree in accounting, Finance Experience: 2+ years of overall experience in Accounts Payable Experience in any ERP systems. SAP preferred. Flexibility to work the night shift and work from office. How you will thrive and create an impact Responsible for P2P perations Pays invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment. Posting customer payments by recording cash, checks, and credit card transactions Posting revenues by verifying and entering transactions from the lock box and local deposits Verifying the validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and customers Resolving valid or authorized deductions by entering adjusting entries Resolving invalid or unauthorized deductions by following pending deductions procedures Resolving collections by examining customer payment plans, payment history, and credit line; coordinating contact with the collections department Summarizing receivables by maintaining invoice accounts; coordinating monthly transfers to accounts receivable accounts, verifying totals, and preparing reports protecting the organization's value by keeping information confidential. Accomplishing accounting and organization mission by completing related results as needed Reconciling processed work by verifying entries and comparing system reports to balances Paying vendors by monitoring discount opportunities; verifying Federal ID numbers; scheduling and preparing checks; resolving purchase orders, contracts, invoices, or payment discrepancies and documentation; ensuring credit is received for outstanding memos; issuing stop-payments or purchase order amendments. Paying employees by receiving and verifying expense reports and requests for advances; preparing checksCharging expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries. Maintaining accounting ledgers by verifying and posting account transactions. Verifying vendor accounts by reconciling monthly statements and related transactions

Avantor is looking for an Associate Engineer for the Data Management & Analytics team. He/She should be responsible for working independently under close supervision, responsible for all phases of Product, Customer, and Vendor Master integrations and assigned process improvement projects, ensuring the successful conclusion of all phases within an appropriate time and at appropriate cost. Implements integrations and process improvements as decided by decision-making parties, to meet quality standards, performs feasibility studies, and solves problems deciding in ad-hoc scenarios generated by the project dynamics. Creates necessary documentation and contributes as SME in communication/decision-making of stakeholders. Assist in the design and development of data storage systems, processes, and enhancements for the company's complex high traffic, business-critical internet site communications and/or network-based (cloud) product systems. Assist with the implementation of new or additional storage technology to improve infrastructure service locally and remotely. What were looking for Education: Bachelor's degree. Experience: Work experience as a Superuser in Integrations, MM, or relevant commercial areas (Purchasing, Customer Service, Sales, Logistics) Preferred Qualification: Logical thinking and ability to analyze, standardize, and improve fragmented processes Proficient in written and spoken English Advanced Functional SAP knowledge in SAP modules MM and SD/SCM/LO Good communication and team spirit in an international company Affinity with large data sets and analytics Experienced level in MS Excel Show initiative and ownership to run projects, improvements, and transitions on global processes How you will thrive and create an impact: Designs Integration approach of Customer, Vendor and Material Data, sets parameters within existing SOP and controls execution from an SME perspective. Works closely with all Stakeholders and IT, sets timelines for processes and steps Mapping of external Customer, Vendor and Material Data to the Avantor SAP Systems. Effectively sustain the integration and implementation of incoming projects in a timely manner. Ensuring planned integration progress with respect to the integration deliverables (as required). Participates as SME advisor in negotiations with internal or external stakeholders; assisting stakeholders in the development of integration approach and helps in operational decision making. Provides subject matter expertise in areas including project management, functional SAP (SAP MM, SD, LO), project scope definition, risk identification, facilitation, and other areas of expertise based on professional knowledge and background. Analyzes data and finds root cause of issues. Defines requirements and testcases and executes testing in SAP.

The Opportunity: This role is responsible for End to End recruitment for all positions open in India/MEA within budget and quality. Location: Office-based role in Gurgaon As the Manager of Talent Acquisition, you will play a pivotal role in shaping our organization's growth by leading a high-performing team of Talent Acquisition Partners. Collaborating with key business leaders, you'll be responsible for sourcing and assessing top talent to meet our hiring goals for both sales and corporate functions across India and the Middle East. In this fast-paced role, you'll bring expertise in setting benchmarks, tracking metrics, and driving results. Your ability to prioritize, innovate, and execute will directly impact our success. Key Responsibilities: Lead and mentor a small team (one to two members) to drive talent acquisition efforts across India and the Middle East. Take ownership of hands-on sourcing, screening, and assessing top talent in alignment with business needs. Develop and implement strategies to optimize candidate cycle time, conversion rates, and applicant funnel metrics. Ensure seamless communication between Talent Acquisition, HRBPs, and Hiring Managers on current and upcoming requisitions, market feedback, and quick adjustments to changing conditions. Collaborate with hiring managers and HRBPs to build innovative community engagement and sourcing strategies, with measurable data to demonstrate ROI. Manage relationships with external recruitment vendors and internal stakeholders to drive recruitment success. Define, measure, and analyze key performance metrics and KPIs to ensure continuous improvement. What We're Looking For: Education: Bachelor's degree in HR, Business, or Psychology (or equivalent experience). Experience: 8+ years of experience in full-cycle talent acquisition, with a strong background in recruiting for sales functions. Experience with Workday or similar ATS is preferred. Proven leadership experience with managing a small team is highly valued. Familiarity with recruiting in the Middle East and Africa is a plus. Tools: Experience with Microsoft Teams preferred. Who You Are: You're well-versed in Applicant Tracking Systems (Workday preferred) and Talent Market Intelligence tools. You possess exceptional analytical skills, are adept at handling large data sets, and can communicate data findings effectively. You've proven experience establishing and tracking key performance metrics, including ROI. You have a demonstrated ability to influence and negotiate with stakeholders at all organizational levels. You thrive in dynamic, fast-paced environments and consistently deliver results.

The Opportunity: Business Manager is responsible to plan, develop and perform all the sales activates in assigned market through sales team by motivating, directing and providing leadership to achieve maximum growth and profitability in line with organizational values, vision and objectives. What we're looking for: Education: B.Sc./ M.Sc. in Chemistry or any other related discipline MBA/ PGDM (Marketing) Experience: 10 - 12 years of sales experience in Fine Chemical industry with min. 2-3 years of experience at same level in similar industry. How you'll thrive and create an impact: Grow business by effectively leading and developing Customer and Distributor relationships and thus increase sales from the customers. Ensure achievement of budgeted numbers of sales, net contribution & working capital through sales team. Prepare Sales Forecasts, effective trend analysis and drive achievement. Achieves annual sales and gross margin targets. Develops strategies and implements plans to grow profitable sales Ensuring discipline in Hygiene parameter like DSO, FG number of days, SRCN, PDCN & Outstanding to bring operational efficiency. Adherent to all the Company Policies, Procedure and business ethics and ensure they are communicating and implementing within Team. Collaborates with marketing team to build more and more awareness for Market Understands market challenges & trends impacting the segment of the market & brings Strategic direction to grow the business Lead Business development initiatives in India, with aim of improving Market Share Evaluate, coach, and develop Sales Team and Distributors and deliver strong sales growth Drive transparency and accountability through improved sales pipeline, forecast management and leverage sales tools (C4C) for pipeline updates & tracking DEPARTMENT SPECIFIC/ON-GOING FUNCTIONS : Manage Key Accounts and Key Distributors to achieve the overall objective of sales numbers and customer satisfaction Provides timely feedback to senior management about the team performance. Regular feedback and interaction with marketing team for development of high Contribution products as per market need which bring more probability. One-on-one review with all team members to build more effective communications, to understand training and development needs, and to provide insight for the improvement of Executive's sales and activity performance

The Opportunity The Incumbent should be techno commercial professional who will be accountable and responsible for sales operations, Margins, New Product Development and collections in the assigned territory to achieve targeted sales volumes, value and net contributions by promotion and sales activity of Lab Consumables. What were looking for Education: Post-graduation in science with MBA is preferable and Science Background in Graduation Experience: 8-10 years experience in lab consumables sales/tech support How you will thrive and create an impact Identify the right set of customers, promote the products, and achieve sales goals for the given territory for Glassware, Plasticware, and complete consumables portfolio of VWR. Channel development for sales and promotion. Ensure customer satisfaction. Key Account Management & working closely with Channel Distributors to achieve Sales and profitability Targets. Develops new business within geographic territory & with assigned clients. Implement business strategies successfully to grow profitable sales. Follows up diligently on leads received from other areas of the organization. Responsible for the preparation of Sales Forecasts. Functions as a segment expert; understands market issues & trends impacting the designated segment of the market. Identify new key accounts, distributor/channel partners and direct trade opportunities. Coordinating the market development including requirement analysis and finalizing specifications, Monitoring competitors' products, and Mapping and Managing Key Accounts. Market survey on the potential of the products and competition market share. Providing pre-sales and after-sales support Providing product education and advice. Regards, Vimal Sharma Email ID: vimal.sharma@avantorsciences.com

Human Resources Service Excellence, Automation and Process Improvement Analyst The Opportunity: Avantor is looking for an Automation & Process Improvement Analyst for the HR Shared Services team. He/She is responsible for providing driving efficiency, automation, and continuous improvement within the HR Shared Services function. This role will leverage technology, particularly ServiceNow and Workday , to streamline HR processes, enhance employee experience, and optimize service delivery. The ideal candidate will have expertise in HR operations, process optimization, and HR technology solutions. He/She is responsible for working independently under close supervision and executes the continuous improvement strategy and approach by translating business objectives into actionable projects. Engages with other departments to sustain, improve, and streamline all processes with a primary focus on safety, quality, delivery, and cost. As part of the Business Process Improvement Team, supervises change agents and team members on small project tasks. What were looking for Education: Bachelor's degree in HR, Business, Information Systems, or related field. Experience: 5+ years of experience in HR Shared Services, HR technology, or process improvement roles. Preferred Qualification: Strong expertise in ServiceNow and Workday HR modules. Experience with automation tools, workflow optimization, and process re-engineering. Proficiency in Lean Six Sigma methodologies (certification preferred). Strong analytical and problem-solving skills with experience in data analytics and reporting. Excellent communication and stakeholder management skills. Ability to drive change and implement scalable solutions in a global HR environment. How you will thrive and create an impact: Automation & Digital Transformation Lead the design and implementation of automation solutions within HR Shared Services, leveraging ServiceNow and Workday. Identify opportunities for process automation, AI-driven solutions, and self-service enhancements. Collaborate with and HRIS teams to configure, test, and deploy automation tools. Process Improvement & Optimization Analyze existing HR processes and identify areas for improvement using Lean, Six Sigma, or other process improvement methodologies. Standardize and document HR processes to ensure consistency and compliance. Develop and implement scalable solutions that enhance HR service delivery and employee experience. ServiceNow & Workday Administration Configure and optimize ServiceNow to enhance case management, employee portal experience, and knowledge management. Work closely with the Workday team to optimize business processes and integrations with HR Shared Services. Ensure seamless integration between ServiceNow, Workday, and other systems. Data & Analytics Utilize HR analytics and dashboards to monitor process effectiveness and identify improvement opportunities. Develop and track key performance indicators (KPIs) to measure HR Shared Services efficiency. Generate reports and insights to support data-driven decision-making. Stakeholder Collaboration & Change Management Partner with HRIT, and business stakeholders to align automation and process improvements with business objectives. Lead change management initiatives to ensure successful adoption of new technologies and processes. Provide training and support to HR teams on new tools and automated processes.

The Opportunity: The primary job responsibility of a Jr. Associate is to ensure that all pricing conditions for defined countries are analyzed and reviewed on time based on the pricing policies before loading it into the system. Roles and Responsibilities Extract pricing information from SAP perform Analysis for creation and revise prices. Implement and maintain a pricing structure across the country/customer base. Run, compile, and distribute regular sales and pricing reports from ERP Systems To be responsible for loading pricing conditions into SAP based on local pricing policies and requirement. Learning of Excel skills from Basic to Intermediate level Be a team player and active participation in all activities held within the team. Required Skills, knowledge & experience: Strong interpersonal skills Should be able to work on a deadline-driven environment with multiple concurrent tasks. Working knowledge of Word, Excel, Knowledge of Access will be an added advantage. Ability to think analytically, problem-solving skills and quantitative skills. Attention to detail and a natural aptitude for numbers. Excellent written and verbal communication skills and business acumen Customer-centric and a Go-Getter attitude Apply teamwork skills to a range of situations and ability to work both independently and as part of a team with professionals at all levels. Qualification Graduate Post Graduate degree in Commerce/Math/Statistics **Flexibility to work in Any shifts is a must.