4.0 - 10.0 years

0 Lacs

hyderabad, telangana

On-site

You will drive a continuous improvement culture by coordinating training and implementing Lean Six Sigma principles in day-to-day operations in KPO/BPO. You will understand and accurately articulate problems and issues from the delivery operations teams in a timely manner. Additionally, you will be responsible for preparing business cases, project charters, Automation Assessments, RPA Business Requirement Documents (BRD), and use cases. You will actively participate in exploring solutions for problems and process bottlenecks, as well as contribute to change implementation. To be successful in this role, you must be a certified Green Belt from a reputed certifying body/organization (e.g., ASQ...

Posted 3 months ago

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Team Manager - PEX Cognizant

7.0 - 11.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for driving a continuous improvement culture in a KPO/BPO environment through training, coordination, and implementation of Lean/Six Sigma principles in day-to-day operations. As a Team Manager, you will lead continuous improvement projects, mentor green belt projects, and collaborate with operations, delivery, and clients. Your role will require proficiency in basic and advanced project management methodologies, problem-solving techniques, and the ability to articulate problems and issues accurately from the delivery/operations teams. You will be involved in preparing business cases, project charters, Automation Assessments (RPA), Business Requirement Documents (BRD)...

Posted 3 months ago

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