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1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Role Overview: You will be working as a Call Center Representative, initially from the office for a month of training and then transition to a work from home setup. The role requires you to adhere to a U.S. schedule, specifically the night shift. Key Responsibilities: - Update collection notes and change account statuses based on established procedures. - Research disputed delinquent account balances and make necessary corrections. - Review collection up unit and change account status based on established procedures. - Review accounts to be recommended for closure and assist in report preparation. - Participate in regular meetings and communicate opportunities for process improvement. - Perf...
Posted 2 months ago
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