Auto-Nex Insurance Services ltd.

Location: Delhi, India Employment Type: Full-Time Company: Auto-Nex Insurance Services Ltd. Salary: To be discussed during the interview process Job Summary We're looking for a Customer Service Representative based in Delhi who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences. If you're a strong communicator, problem-solver, and team player, we'd love to connect with you! What You'll Do Handle customer inquiries via phone, email, live chat, or social media Resolve product or service-related issues with professionalism and efficiency Log customer interactions and maintain accurate records in CRM tools Provide clear and helpful information about products and services Collaborate with internal teams to enhance overall customer satisfaction What We're Looking For 1+ year of experience in customer service or a similar role Excellent verbal and written communication skills in English (Hindi is a plus) Ability to remain calm under pressure and multitask effectively Familiarity with CRM systems like Zendesk, Freshdesk, or Salesforce Customer-focused attitude with a strong sense of ownership Why Join Us Friendly and inclusive work culture Career growth and learning opportunities Competitive compensation and performance-based incentives Convenient location in Delhi Supportive management and collaborative team environment