Job Title: Customer Support Executive Female candidates preferably married and living in/around Ghaziabad and can join immediately. Location: D-133/2, BSR Industrial Area Ghaziabad- 201009 Department: Operations Reports To: Customer Support Manager/ Team Head Job Summary: The Customer Support Executive is responsible for providing excellent customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. This role involves handling phone calls, emails, and chat support while maintaining a positive customer experience. Key Responsibilities: Respond promptly to customer queries via phone, email, and live chat. Provide accurate, valid, and complete information by using the right tools and resources. Resolve product or service-related issues by clarifying the customer’s complaint, determining the cause, and providing the best solution. Follow up on customer interactions to ensure satisfactory resolution. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams to escalate and resolve complex issues. Provide feedback to management regarding customer concerns and process improvements. Prepare SO and other relevant documents Adhere to company policies and procedures while delivering excellent customer service. Required Skills & Qualifications: Preferably B.Tech / Diploma in Engineering or Graduate with equivalent experience in a related field. Proven experience of 2-3 years in customer service or a similar role. Strong communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multi-task, prioritize, and manage time effectively. Proficiency in CRM software and Microsoft Office Suite. Ability to work in a fast-paced and dynamic environment. Remuneration: 20-30000/- pm (as per Experience) plus PF and other benefits Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid time off Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
Job Title: Customer Support Executive Female candidates preferably married and living in/around Ghaziabad and can join immediately. Location: D-133/2, BSR Industrial Area Ghaziabad- 201009 Department: Operations Reports To: Customer Support Manager/ Team Head Job Summary: The Customer Support Executive is responsible for providing excellent customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. This role involves handling phone calls, emails, and chat support while maintaining a positive customer experience. Key Responsibilities: Respond promptly to customer queries via phone, email, and live chat. Provide accurate, valid, and complete information by using the right tools and resources. Resolve product or service-related issues by clarifying the customer’s complaint, determining the cause, and providing the best solution. Follow up on customer interactions to ensure satisfactory resolution. Maintain detailed records of customer interactions and transactions. Collaborate with internal teams to escalate and resolve complex issues. Provide feedback to management regarding customer concerns and process improvements. Prepare SO and other relevant documents Adhere to company policies and procedures while delivering excellent customer service. Required Skills & Qualifications: Preferably B.Tech / Diploma in Engineering or Graduate with equivalent experience in a related field. Proven experience of 2-3 years in customer service or a similar role. Strong communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to multi-task, prioritize, and manage time effectively. Proficiency in CRM software and Microsoft Office Suite. Ability to work in a fast-paced and dynamic environment. Remuneration: 20-30000/- pm (as per Experience) plus PF and other benefits Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid time off Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
Aurotoshi is looking for an experienced and detail-oriented Project Coordinator (matured Female) living in/around Ghaziabad to support our Site Operations team. The ideal candidate will ensure project execution aligns with defined timelines, quality standards, and customer expectations while coordinating between internal teams, contractors, and clients. Key Responsibilities Ensure projects are planned and executed within defined timelines and scope. Maintain complete and accurate project documentation and communication records. Optimize manpower and contractor allocation for seamless execution. Maintain transparent and professional communication with clients, internal teams, and contractors. Support financial control and tracking of project budgets. Ensure smooth project handover and client satisfaction. Preferred Qualifications Bachelor’s degree in Electrical, Electronics, or Mechanical Engineering (preferred). 3–5 years of experience in project coordination or site operations. Strong organizational, communication, and multitasking skills. Hands-on experience in managing on-site teams and project documentation. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Work Location: In person
Aurotoshi is looking for an experienced and detail-oriented Project Coordinator (matured Female) living in/around Ghaziabad to support our Site Operations team. The ideal candidate will ensure project execution aligns with defined timelines, quality standards, and customer expectations while coordinating between internal teams, contractors, and clients. Key Responsibilities Ensure projects are planned and executed within defined timelines and scope. Maintain complete and accurate project documentation and communication records. Optimize manpower and contractor allocation for seamless execution. Maintain transparent and professional communication with clients, internal teams, and contractors. Support financial control and tracking of project budgets. Ensure smooth project handover and client satisfaction. Preferred Qualifications Bachelor’s degree in Electrical, Electronics, or Mechanical Engineering (preferred). 3–5 years of experience in project coordination or site operations. Strong organizational, communication, and multitasking skills. Hands-on experience in managing on-site teams and project documentation. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid time off Provident Fund Work Location: In person
इंस्टॉलेशन टेक्नीशियन (पुरुष) आवश्यकता Aurionpro Toshi Automatic Systems Pvt. Ltd . में एक अनुभवी, विश्वसनीय और कार्य-उन्मुख इंस्टॉलेशन टेक्नीशियन (पुरुष) की तलाश कर रहे हैं। चयनित उम्मीदवार ऑटोमेशन से संबंधित विभिन्न प्रकार के उपकरणों और संयंत्र मशीनरी की इंस्टॉलेशन व कमीशनिंग गतिविधियाँ करेगा। यह भूमिका उन उम्मीदवारों के लिए है जो टेक्निकल स्किल्स, साइट-वर्क और प्रोजेक्ट एक्सिक्यूशन में दक्ष हैं तथा स्वतंत्र रूप से कार्य करने में सक्षम हैं। आवश्यकताएँ (Needed / Requirement) ऑटोमेशन उपकरणों की इंस्टॉलेशन और कमीशनिंग का अनुभव हो। तकनीकी ड्रॉइंग और वायरिंग डायग्राम पढ़ने की समझ हो। हॉट वर्क / वेल्डिंग / कटिंग / ड्रिलिंग जैसे कार्यों को करने की क्षमता हो। उपकरणों और औजारों के उपयोग का व्यावहारिक ज्ञान हो। साइट पर कार्य करने की तत्परता और शारीरिक रूप से फिट होना आवश्यक। टीम के साथ समन्वय कर कार्य पूरा करने की क्षमता। सुरक्षा नियमों और कंपनी नीतियों का पालन करने की आदत। 0–3 वर्ष का संबंधित क्षेत्र में अनुभव (फ्रेशर भी आवेदन कर सकते हैं)। आईटीआई / डिप्लोमा (मैकेनिकल, इलेक्ट्रिकल या इलेक्ट्रॉनिक्स) अनिवार्य। Job Types: Full-time, Permanent Pay: ₹15,209.83 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person
इंस्टॉलेशन टेक्नीशियन (पुरुष) आवश्यकता Aurionpro Toshi Automatic Systems Pvt. Ltd . में एक अनुभवी, विश्वसनीय और कार्य-उन्मुख इंस्टॉलेशन टेक्नीशियन (पुरुष) की तलाश कर रहे हैं। चयनित उम्मीदवार ऑटोमेशन से संबंधित विभिन्न प्रकार के उपकरणों और संयंत्र मशीनरी की इंस्टॉलेशन व कमीशनिंग गतिविधियाँ करेगा। यह भूमिका उन उम्मीदवारों के लिए है जो टेक्निकल स्किल्स, साइट-वर्क और प्रोजेक्ट एक्सिक्यूशन में दक्ष हैं तथा स्वतंत्र रूप से कार्य करने में सक्षम हैं। आवश्यकताएँ (Needed / Requirement) ऑटोमेशन उपकरणों की इंस्टॉलेशन और कमीशनिंग का अनुभव हो। तकनीकी ड्रॉइंग और वायरिंग डायग्राम पढ़ने की समझ हो। हॉट वर्क / वेल्डिंग / कटिंग / ड्रिलिंग जैसे कार्यों को करने की क्षमता हो। उपकरणों और औजारों के उपयोग का व्यावहारिक ज्ञान हो। साइट पर कार्य करने की तत्परता और शारीरिक रूप से फिट होना आवश्यक। टीम के साथ समन्वय कर कार्य पूरा करने की क्षमता। सुरक्षा नियमों और कंपनी नीतियों का पालन करने की आदत। 0–3 वर्ष का संबंधित क्षेत्र में अनुभव (फ्रेशर भी आवेदन कर सकते हैं)। आईटीआई / डिप्लोमा (मैकेनिकल, इलेक्ट्रिकल या इलेक्ट्रॉनिक्स) अनिवार्य। Job Types: Full-time, Permanent Pay: ₹15,209.83 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person