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Executive – Customer Experience Rhea Healthcare

1.0 - 5.0 years

1 - 4 Lacs

kolkata

Work from Office

Key Responsibilities: At OP: Greet customers with warmth & politeness. Guide them to the area they are required to go. Attend to all guests promptly and courteously; coordinate services as per their requirements. Be aware of customers names, their appointment time and greet repeat customers with recognition and warmth. Help customers fill the registration forms and any related documents. Complete the Registration Process and generate UHID Cards for patients. Handle VIP customers with special attention; ensure all departments are alert and services are smooth. Ensure that customers are comfortable; keep track of them and in case of any changes to their schedule, update them at the earliest. W...

Posted 2 weeks ago

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