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2.0 - 6.0 years
0 Lacs
nashik, all india
On-site
Role Overview: As an Assistant Manager Ops at WNS (Holdings) Limited, you will play a key role in conducting process training and ensuring that client deliverables are achieved. Your responsibilities will include proactively managing and enhancing team performance based on SLA, managing attendance rostering and leave, timely escalation of people issues, identifying training needs, and conducting process training for team members. Additionally, you will guide, coach, and mentor staff, build relationships within the team, focus on people development, and maintain discipline within the team. Implementing corrective actions as necessary to meet client requirements will also be part of your dutie...
Posted 23 hours ago
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