- Proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. - Able to travel, as appropriate - Ability to analyze organization and individual needs and create the most cost-effective package to meet them - Experience with assessing executive talent and filling technology/operations/management positions - Proven understanding of the role and functions of a human resource office within a corporate operations structure - Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development - Proven ability to use initiative in carrying out tasks - Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions - Exposure to multi-state and international employment laws - The role holder would need to be flexible to be located at any city in South India (Chennai, Coimbatore, Bangalore, Chennai, etc.) About Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon currently has presence in India (www.india.amazon.com) by way of Development Centers across three locations; Bangalore, Chennai and Hyderabad, which works on complex technology and operations challenges that directly drive business on Amazon.com. In addition to this, there are retail teams that strive towards providing world class customer experience to our customers across www.amazon.in and www.junglee.com, followed by a dynamic operations team that ensures customer orders are fulfilled and delivered on time. Summary Description Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows. Additionally, the individual in this role is accountable for partnering with leadership to teach, coach, and cultivate the Amazon culture by ensuring the Leadership Principles are taught, lived, and integrated in each component of the talent system at Amazon. *Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays, nights and weekends is needed for this role. Key job responsibilities To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. - The ability to lead, develop, and inspire a team of HR professionals in a high growth, rapidly changing environment - The ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives. - The desire and ability to be an influential and credible senior HR leader within the team, including setting the tone, agenda, direction and providing the necessary support, follow up, and leadership to ensure the team achieves desired results - Understand the entire talent system and each stage of the employee lifecycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced talent programs. - Solutions focused and work in an environment which demands deliverables along with the ability to identify problems and drive appropriate solutions - Operates with autonomy and discretion; A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement Experience with rapid and complex changing work environment Candidates should have a min work experience of 5 years in relevant HRBP domain HRBP / Mfg. HR experience is a mandate, experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, succession planning, etc. Education: MBA or Master's Degree in HR/Social Work/ from B schools Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Proven skill in the operation and utilization software such as Microsoft Word for Windows, Excel, etc. - Able to travel, as appropriate - Ability to analyze organization and individual needs and create the most cost-effective package to meet them - Experience with assessing executive talent and filling technology/operations/management positions - Proven understanding of the role and functions of a human resource office within a corporate operations structure - Broad experience and specific knowledge of human resource theory, functions and practice; performance appraisal systems and staff development - Proven ability to use initiative in carrying out tasks - Proven ability to prioritize tasks and to organize workload to assure that short timelines are met while having frequent interruptions - Exposure to multi-state and international employment laws - The role holder would need to be flexible to be located at any city in South India (Chennai, Coimbatore, Bangalore, Chennai, etc.) About Amazon Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. Amazon currently has presence in India (www.india.amazon.com) by way of Development Centers across three locations; Bangalore, Chennai and Hyderabad, which works on complex technology and operations challenges that directly drive business on Amazon.com. In addition to this, there are retail teams that strive towards providing world class customer experience to our customers across www.amazon.in and www.junglee.com, followed by a dynamic operations team that ensures customer orders are fulfilled and delivered on time. Summary Description Success in this role will require influential partnership with middle and senior management within the organization to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows. Additionally, the individual in this role is accountable for partnering with leadership to teach, coach, and cultivate the Amazon culture by ensuring the Leadership Principles are taught, lived, and integrated in each component of the talent system at Amazon. *Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays, nights and weekends is needed for this role. Key job responsibilities To succeed, you will need a flexible skill set, including the ability to think strategically, execute tactically, and collaborate across many teams, levels, and situations. - The ability to lead, develop, and inspire a team of HR professionals in a high growth, rapidly changing environment - The ability to understand business goals as well as design and implement new approaches, policies and procedures to effect continual improvements in business objectives. - The desire and ability to be an influential and credible senior HR leader within the team, including setting the tone, agenda, direction and providing the necessary support, follow up, and leadership to ensure the team achieves desired results - Understand the entire talent system and each stage of the employee lifecycle and applies that understanding to craft integrated solutions that are thoughtful and reinforced talent programs. - Solutions focused and work in an environment which demands deliverables along with the ability to identify problems and drive appropriate solutions - Operates with autonomy and discretion; A true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement Experience with rapid and complex changing work environment Candidates should have a min work experience of 5 years in relevant HRBP domain HRBP / Mfg. HR experience is a mandate, experience in employee relations, adept at HR statutory compliance, performance management, talent management, HR projects, succession planning, etc. Education: MBA or Master's Degree in HR/Social Work/ from B schools Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions -Job Description · Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the associates. · Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions -Job Description · Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the associates. · Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Lead transportation planning basis requirements from FC/SC/LM stakeholders and work with 3P carriers to develop effective operational plan - Execute daily operations in the form of route monitoring, carrier & vendor outreach, and problem solving for a rapidly growing network. - Continual, tactical communication with external customers (Vendors, Carriers) and internal customers (Retail, Finance, Delivery Stations, Sort Centers) - Lead initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Amazon’s transportation operations. - Managing cross-functional initiatives, organizing, and executing complex projects across multiple organizations - Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions -Job Description · Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the associates. · Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions -Job Description · Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the associates. · Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Key job responsibilities - shift handling , flexible for night shifts as per business requirement - Team management - Driving operational metrics and optimizing manpower Bachelor's degree in Executive Assistant or Business Administration Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Guntur . Essential Functions -Job Description · Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the associates. · Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Visakapatnam Essential Functions -Job Description · Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the associates. · Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Visakapatnam Essential Functions Job Description Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the associates. Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. BASIC QUALIFICATIONS Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions Job Description Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the associates. Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. BASIC QUALIFICATIONS Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Taking care of overall Facility & Admin activities. Daily, Weekly, Monthly technical check per PPM schedule. Attending TT calls for corrective maintenance, service and repair works Co-ordinate with vendor for systems under warranty/AMC. Energy consumption reading DG maintenance. Maintain and troubleshoot all conveyor systems, electrical and mechanical Ability to install, maintain, and troubleshoot power distribution systems, branch circuits, lighting systems, transformers, and wiring methods and material. Ability to install, maintain, and troubleshoot relay logic, ladder diagrams, control components- photo eyes, motor starters, relays, limit switches, proximity sensors, timers, solenoids, Servo drives, frequency inverters, linear drives, tacks, and encoders 6. Dedicated to supporting production by working in a safe, customer focused manner. Minor refurbishment and upgrade works for building finishes, fixtures, fittings and equipment, fixed furniture and OPS equipment like Trolley, Cages, Carts Fire Alarm & Fire extinguishers regular checks. Maintenance, oiling, greasing of carts, trolleys, pump, rolling shutters. Attending regular Electrical works Height work, hot work permit to issue. Minor Civil & Plumbing Corrective maintenance calls. Provide daily reports on TT closures & open cases & RCA. Tools inventory update. PPM schedule maintenance. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal. Handling agency staff & overall shift Key job responsibilities 1. Control of Housekeeping and cleaning activities of the premises. 2. Control of Sanitization and Pest Control activities of the Premises. 3. Preventive Maintenance, Breakdown Maintenance, Trouble Shooting, Repairs and Modification works for Site Infrastructure and Machineries. 4. Support for pantry services for the site. 5. Supporting operations for system improvement and facility improvement. 6. Upkeep and maintenance of Facility Infrastructure. 7. Preparation of contracts for Housekeeping, Pest Control and Repairs & Maintenance activities. 8. Control and records keeping of all the above activities. 9. Fulfillment of all the safety requirement of the facility as per Amazon Standard and Indian Factory Rules. 10. Fulfillment of all the statutory requirement applicable to the facility management. 11. Timely payment of all the regular bills of the facility such as Electricity, Water, Rented Machines, Facility Rent etc. 12. Spares Management and Inventory Control. 13. Training and Development of People. 14. Infrastructure Improvement, Modification and Project Jobs as required for the facility time to time. 15. Preparation of Opex and Capex Budget. 16. Development of standard procedures and check sheets for safe handling of all the routine activities. 17. Document control and Record Keeping for all the statutory, Maintenance, Engineering, Safety and Quality. BASIC QUALIFICATIONS Experience in HVAC with minimum of 3 years experience PREFERRED QUALIFICATIONS Degree/Diploma the Mechanical or Electrical field • 4/5 years experience in the Mechanical or Electrical field • Able to manage, lead, and influence others on the team • Demonstrated ability to multi-task and prioritize many different projects and workload • Ability to work independently • Ability to communicate effectively, (written and verbally) with peers, management, contractors and vendors • Must be highly self-motivated and customer- centric • Leadership experience/aptitude, ability to mentor and develop training plans for other service technicians Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Job summary At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title:Team Lead Location: Hyderabad . Essential Functions Job Description Training: Deliver training & coaching of Amazon processes, products, operating model and SOP to Associates. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the associates. Work with process associates & station team to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. BASIC QUALIFICATIONS Bachelor's degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team Purview of a Operations Manager Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Key job responsibilities Responsibilities include, but are not limited to Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. Developing and/or referring to performance metrics to drive team performance and business results. Identifying the business impact of trends and making data backed decisions. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus. BASIC QUALIFICATIONS Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience 1+ years of employee and performance management experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Introduction Amazon is seeking bright, motivated and hardworking individuals to fill Sort Center Learning Manager Position at our SC (Sort center). The ideal candidate possesses a strong work ethics, attention to detail, the ability to meet deadlines, and a commitment to customer service as it relates to product fulfillment. This position may be required to use radio frequency scanners, move shipments to the right location, perform operations like unloading/loading a tuck, perform sortation, moving shipments to the right location inside the facility and handle exceptions when it occurs. SC Trainers are expected to understand all aspects of production, adhere to strict safety, quality and production standards, and be willing to work in multiple shifts. The position also required a strong will on the part of the candidate to fit into any role that needs to perform in the sort center not limited to loading or unloading of material or sortation. The job is demanding, and filled with learning and fun, as we aim to provide the best services to our customers at all times. Requirements of the Position Each employee must be able to perform all of the job duties and physical requirements in the work environment as described below on a regular basis with or without reasonable accommodation in order to meet the requirements of the job as a SC Trainer: Best Behavior Listening to associates and be supportive to managers. Answering requests and always gets back to people. Lead by example, doing what we say and act how we say Must be approachable, talking to employees to know how can L&D better, and contribute towards employees’ job. Must exhibit the best behavior while at work. Always be up to date with the latest techniques, tools, and processes. Be right, honest, and be willing to accept mistakes. Be willing to push their limits and accept more responsibilities. Job Role and Responsibilities Employee Development Help and assist the Learning Manager to foster the development and growth of Amazon.com employees. Help and assist the LM to create and implement training plans for managers, trainers and others. Creates/updates accurate and useful information on-the-job tasks, SOPs and training aids/visuals/OPLs. Identify any production and scheduling conflicts, and report swiftly to LM. Responsible for managing the learning department so that new and existing SC associates, specialists, and managers are optimally trained and developed. Identify potential ambassadors/trainers and groom them to take various Sort Center process training. Leadership Lead team of associates, ambassadors and Trainers. Develop and manage cross functional team to meet the operational needs. Track metrics of associates, ambassadors and trainers and report any gaps to LM. Working with Stakeholder and site operation team as enablers to attain site performance goals Administrative Update, track and record training, including progress and skill sets. Help and assist to create and manage training content and documentation. Understand and implement methods for gathering and tracking training metrics. Track and communicate assignments and progress. Conduct training and compliance audits on associates. Physical Demands Willing to regularly stand and/or walk during Shifts. Willing to Lift, bend, reach above the head, kneel, crouch, and/or stretch during shifts. Push and pull product which are heavy in nature. Engage in full manual dexterity in both hands and wrists. Work Environment Should be able to Work with and/or around moving mechanical parts. Noise level varies and can be loud. Willing to work all shifts including Night Shift, weekends and during festivals holidays may be required. Willing to work on overtime as and when required. Able to read, write and take direction/instructions Able to frequently push, pull, squat, bend, and reach. Preferred Skills and Qualification The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual. Is able to give and receive feedback effectively. Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention). Has experience using computers to develop materials, presentations and communicate through email. Demonstrated positive work attitude and leadership skills. Commitment to a culture of safety. Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement. Excellent written and oral communication, with good email etiquette. Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process. Certification in Training and Development. (Preferred) Experience of learning team of trainers will be an added advantage. A day in the life Listening to associates and be supportive to managers. Answering requests and always gets back to people. Lead by example, doing what we say and act how we say Must be approachable, talking to employees to know how can L&D better, and contribute towards employees’ job. Must exhibit the best behavior while at work. Always be up to date with the latest techniques, tools, and processes. Be right, honest, and be willing to accept mistakes. Be willing to push their limits and accept more responsibilities. BASIC QUALIFICATIONS The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual. Is able to give and receive feedback effectively. Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention). Has experience using computers to develop materials, presentations and communicate through email. Demonstrated positive work attitude and leadership skills. Commitment to a culture of safety. Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement. Excellent written and oral communication, with good email etiquettes. Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process. Certification in Training and Development. (Preferred) Experience of learning team of trainers will be an added advantage. PREFERRED QUALIFICATIONS The ideal candidate is comfortable talking in front of a group as well as one-on-one with an individual. Is able to give and receive feedback effectively. Possess the ability to drive understanding (i.e. using visual aids, able to recognize when a group or individual is lost and needs more attention). Has experience using computers to develop materials, presentations and communicate through email. Demonstrated positive work attitude and leadership skills. Commitment to a culture of safety. Advance knowledge of computers, networking, internet knowledge and Microsoft Office (Outlook, Word, and Excel) as per job requirement. Excellent written and oral communication, with good email etiquettes. Should be Graduate with 3/4 years of experience in Facilitation, Content Development, Instructional Design, and executing end to end training process. Certification in Training and Development. (Preferred) Experience of learning team of trainers will be an added advantage. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.