- 1+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts At Amazon, we're working to be the most customer- eccentric company on earth. To get there, we need exceptionally talented, bright, and self driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Channel Team lead for our Delivery center. In this role you will be responsible for I H S operations at our DCs & EDSP mgmnt. and support the DC manager in performance management and driving the operational plan 7 dleiver defined above goal performance. Title: Channel Team Lead Location: Guwahati Essential Functions -Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. · Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. · Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. · Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. · Work on the ground to enable network with new product launches and partner with the operations and other teams. · Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. · Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. · Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. · Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. · Enhance Engagement with accounts to improve business and increase retention. · Drive stores against goals (Volume, FTR and other key metrics). · Handling day to day operational escalations and be available to round the clock to manage the issues. · Internal/External Stake holder management. · Support station operations and/or customer deliveries. Essential Skills - Strong leadership capabilities and people management skills - Ability to work under pressure situations - Ability to work in ambiguous situations - Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. - Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. - High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory management. University degree level or equivalent through experience and professional certification. A minimum of 3- 5 years in law enforcement or security-related profession. The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon’s LM nodes in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization 1. Security Operation Ø Rationalization & Review of Guard Force Ø Profiling of Guard Force Ø Implementation & Follow-up of Security Plan Ø Review of Post Site Instruction Ø Reports - Daily, Weekly, Monthly, Half yearly and Annual Ø Security Team is ensuring that SLAs for all processes are being taken care of Ø Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Ø Keeping the plans & SOPs updated Ø Periodical Check of Documentation Ø Preparation of Documents for Internal & External Audits 3. Process Improvement & Loss Prevention Program Ø Process Review & Necessary Improvements Ø Process Improvisation Ø Quarterly Assessment Ø Loss Prevention Report Ø Loss Prevention Audits 4. Security System Ø Ensure 95 % serviceability of all Systems Ø Ensure 100% Training of all security guards Ø Hygiene Status Report & Operational Effectiveness of Security gadgets. Ø Preventive maintenance Schedule for all Security Gadgets & its Improvements Ø Monthly Review Meeting with AMC Vendor and Updates Ø New Projects & Completion report 5. Security Stores and Assets Ø Maintenance of updated Assets list Ø Maintenance Schedule of Assets & Security Gadgets Key job responsibilities Work with the Operations, HR and Safety team to ensure losses are controlled. Dive deep on the possible losses coming up and ensuring logical closure Liaise with local law enforcement for support if required Communicate and empower the guards to make them capable to arrest any anomalies at facility. Keep the shrink and loss below the thresh hold for positive deviation. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory management. University degree level or equivalent through experience and professional certification. A minimum of 3- 5 years in law enforcement or security-related profession. The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon’s LM nodes in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization 1. Security Operation Ø Rationalization & Review of Guard Force Ø Profiling of Guard Force Ø Implementation & Follow-up of Security Plan Ø Review of Post Site Instruction Ø Reports - Daily, Weekly, Monthly, Half yearly and Annual Ø Security Team is ensuring that SLAs for all processes are being taken care of Ø Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Ø Keeping the plans & SOPs updated Ø Periodical Check of Documentation Ø Preparation of Documents for Internal & External Audits 3. Process Improvement & Loss Prevention Program Ø Process Review & Necessary Improvements Ø Process Improvisation Ø Quarterly Assessment Ø Loss Prevention Report Ø Loss Prevention Audits 4. Security System Ø Ensure 95 % serviceability of all Systems Ø Ensure 100% Training of all security guards Ø Hygiene Status Report & Operational Effectiveness of Security gadgets. Ø Preventive maintenance Schedule for all Security Gadgets & its Improvements Ø Monthly Review Meeting with AMC Vendor and Updates Ø New Projects & Completion report 5. Security Stores and Assets Ø Maintenance of updated Assets list Ø Maintenance Schedule of Assets & Security Gadgets Key job responsibilities Work with the Operations, HR and Safety team to ensure losses are controlled. Dive deep on the possible losses coming up and ensuring logical closure Liaise with local law enforcement for support if required Communicate and empower the guards to make them capable to arrest any anomalies at facility. Keep the shrink and loss below the thresh hold for positive deviation. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.