Role & responsibilities Transport Operations : Plan and schedule daily employee pickup & drop routes using ETS software (e.g., MoveInSync). Monitor real-time vehicle tracking through GPS systems. Ensure on-time vehicle dispatch, pickup, and drop services. Manage emergency replacements in case of vehicle breakdowns or delays. Driver & Vendor Management : Allocate drivers for shifts, maintain shift rosters and duty charts. Monitor driver attendance, behavior, and grooming standards. Coordinate with vendors and third-party transport providers for vehicle requirements. MIS & Reporting : Maintain daily MIS reports, trip summaries, and attendance data. Prepare billing data and coordinate with accounts for invoice submission. Analyze cost reports and assist in cost optimization. Compliance & Documentation : Ensure all vehicles have valid permits, PUCC, insurance, and other RTO documents. Maintain driver documents like license, ID, background verification, etc. Enforce company safety and compliance policies. Client & Internal Coordination : Act as the point of contact for employees regarding transport issues. Coordinate with the HR/Admin team for transport requirements and changes. Handle complaints, feedback, and resolve transport-related grievances promptly.