JOB DESCRIPTION Ensure to welcome customers by greeting them in a respectful and courteous manner. Ensure to identify their requirements and direct them to the registration counter . Ensure to inform the patient details to the respective OP. Ensure to give correct information about the OP to the patients & other departments Ensure high patient satisfaction level at all time. Ensure to do the bulk registration efficiently & effectively. Ensure to distribute & explain the book to all OP patients. Ensure to handle queries accurately & courteously by providing ,all required information and respond all queries or re-direct queries to the respective departments when needed. Ensure to liaise and co-ordinate with other departments for the smooth functioning of the OPD services. Ensure to follow the feedback mechanism and corrective & preventive action has been taken for customer complaint. Ensure to resolve all issues on time pertaining to OPD service. Ensure to reduce the TAT of the OP services. Ensure to arrange vehicle / ambulance for patients pick up and drop. Ensure to maintain the records of all telephone numbers as well as extension of different department in the front desk. Ensure efficient /effective functioning in handling emergency patients. Ensure to liaise with diagnostic departments and investigations are conducted in a timely manner as per protocol and the reports are released as per the defined turn around time Ensure to maintain sufficient material requirements & maintain as per sop for smooth functioning of the day to day operations. Ensure to follow the dress code policy of the organization Ensure to check & maintain safe and clean working environment by complying as per standard operating protocols on a daily basis. Ensure to escalate the major issues to the superiors on time. Ensure to maintain quality service by establishing & enforcing organization standards . Ensure to maintain the confidentially of patient records. Ensure to make customers feel comfortable and valued while in the premises. Ensure to check the file moving from the counsellor to the OP in a regular & quick manner. Ensure to register New & Old registration on a daily basis smoothly. Ensure to scan the document when and where necessary. Ensure to complete the task given by the management time to time. Ensure to co-ordinate with doctors, nursing, paramedical and supportive staff of the department. Daily IP list checking ,Update & IP rounds , clearing IP complaints on a daily basis. Daily IP admissions & discharges to be followed Daily advance checking and billing updation to be tracked. Night duty handover to be received . Daily census updation in the XL for monthly meeting to be done. Duty roaster at the end of the month before 25thto given to the department staff. Pending discharge summary to be couriered on the next day or shortly. Thanks letter to be sent to the referral doctor on the day of referral itself. To be a stand by in the OP if the attenders are not available. For the discharge summary on the final day reports & documents to be checked and kept ready for final dispatch. Patient if transferred to AMC or Santhivanam all formalities & documents to be kept ready for transfer. Feedback to be collected on a daily basis All discharge formalities to be handled both in house & AMC. Google review to be entered on a daily basis. GENERAL COMPETENCIES Professionalism – To maintain the discipline & decorum of the hospital Communication – Responsible for maintaining necessary communication with the respective departments. Quality Indicators – Responsible for high level of patient satisfaction & reduce the TAT of OP services. Relationship –To maintain a good relationship with customers and colleagues. Learning Environment – Should be willing to upgrade skills and efficiencies. Team Work – Coordinate with the internal & external customers. Service Excellence –Adhere to the hospital service excellence. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred)
JOB DESCRIPTION Ensure to welcome customers by greeting them in a respectful and courteous manner. Ensure to identify their requirements and direct them to the registration counter . Ensure to inform the patient details to the respective OP. Ensure to give correct information about the OP to the patients & other departments Ensure high patient satisfaction level at all time. Ensure to do the bulk registration efficiently & effectively. Ensure to distribute & explain the book to all OP patients. Ensure to handle queries accurately & courteously by providing ,all required information and respond all queries or re-direct queries to the respective departments when needed. Ensure to liaise and co-ordinate with other departments for the smooth functioning of the OPD services. Ensure to follow the feedback mechanism and corrective & preventive action has been taken for customer complaint. Ensure to resolve all issues on time pertaining to OPD service. Ensure to reduce the TAT of the OP services. Ensure to arrange vehicle / ambulance for patients pick up and drop. Ensure to maintain the records of all telephone numbers as well as extension of different department in the front desk. Ensure efficient /effective functioning in handling emergency patients. Ensure to liaise with diagnostic departments and investigations are conducted in a timely manner as per protocol and the reports are released as per the defined turn around time Ensure to maintain sufficient material requirements & maintain as per sop for smooth functioning of the day to day operations. Ensure to follow the dress code policy of the organization Ensure to check & maintain safe and clean working environment by complying as per standard operating protocols on a daily basis. Ensure to escalate the major issues to the superiors on time. Ensure to maintain quality service by establishing & enforcing organization standards . Ensure to maintain the confidentially of patient records. Ensure to make customers feel comfortable and valued while in the premises. Ensure to check the file moving from the counsellor to the OP in a regular & quick manner. Ensure to register New & Old registration on a daily basis smoothly. Ensure to scan the document when and where necessary. Ensure to complete the task given by the management time to time. Ensure to co-ordinate with doctors, nursing, paramedical and supportive staff of the department. Daily IP list checking ,Update & IP rounds , clearing IP complaints on a daily basis. Daily IP admissions & discharges to be followed Daily advance checking and billing updation to be tracked. Night duty handover to be received . Daily census updation in the XL for monthly meeting to be done. Duty roaster at the end of the month before 25thto given to the department staff. Pending discharge summary to be couriered on the next day or shortly. Thanks letter to be sent to the referral doctor on the day of referral itself. To be a stand by in the OP if the attenders are not available. For the discharge summary on the final day reports & documents to be checked and kept ready for final dispatch. Patient if transferred to AMC or Santhivanam all formalities & documents to be kept ready for transfer. Feedback to be collected on a daily basis All discharge formalities to be handled both in house & AMC. Google review to be entered on a daily basis. GENERAL COMPETENCIES Professionalism – To maintain the discipline & decorum of the hospital Communication – Responsible for maintaining necessary communication with the respective departments. Quality Indicators – Responsible for high level of patient satisfaction & reduce the TAT of OP services. Relationship –To maintain a good relationship with customers and colleagues. Learning Environment – Should be willing to upgrade skills and efficiencies. Team Work – Coordinate with the internal & external customers. Service Excellence –Adhere to the hospital service excellence. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Provident Fund Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Ability to commute/relocate: Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Experience: Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred)
Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities Support marketing executives in organizing various projects Conduct market research and analyze consumer rating reports/ questionnaires Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.) Update spreadsheets, databases and inventories with statistical, financial and non-financial information Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success Prepare and deliver promotional presentations Compose and post online content on the company’s website and social media accounts Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market Job Type: Full-time Pay: From ₹35,000.00 per month Experience: total work: 1 year (Preferred)
A ward boy duties and responsibilities involves maintaining the cleanliness of the patient’s room in a hospital or clinic. He also needs to oversee all the facilities that is needed by the patient is available in the room. Apart from that some of the other responsibilities of a ward boy involves the following; assisting a patient get to the toilet, helping the patient bathe and dress up. transporting the patient Assisting the patient in and out of the bed Changing linen and sheets Assisting in daily life activities like serving meals to the patient and feeding them if required Assisting the patient in his exercises or walks as advised by the doctor. A Ward boy should be a good communicator and should deal with the patients calmly and with patience. He should also be amiable and be approachable by a patient. A ward boy should provide care keeping in mind the dignity of a patient receiving care. An ayah should also never be rude to a patient and be friendly towards the patient. These few things constitutes some of the core values of ward boy services, and anyone looking for Ward boy services in Pune or anywhere should make sure that the ward boy does possess these values. The key qualities of a ward boy and ayah is that they should be able to demonstrate basic patient care skills and must possess ethical behaviour and should be dedicated towards providing the best care possible to the patient. Anyone looking for ward boy services in Mumbai or any other city should keep these qualities in mind before hiring a ward boy or an ayah for patient care. Job Types: Full-time, Part-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid time off Provident Fund
Taking inventory of all medication and pharmaceutical supplies. Processing sales transactions for medications and other pharmaceutical supplies. Directing all questions relating to prescriptions, health matters, or medications to the pharmacist. Answering all incoming telephone calls in a professional manner. Restocking shelves with medications and other pharmaceutical supplies. Accurately typing and printing out prescription labels. Attending to emails and fax messages. Ensuring that work areas are organized and clean. Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Food provided Education: Diploma (Preferred) Work Location: In person
Conducting the Pre-Examination, Examination and Post-Examination activities on patient samples in Clinical Bio-Chemistry, Microbiology, Clinical Pathology and Hematology. Perform Phlebotomy and collection of appropriate specimens from patients as ordered Accession of samples Centrifuging of patient samples Processing of patient samples on equipment Preparation of Peripheral Smear, MGG Staining and performs complete WBC differential count on smears. Performs routine blood, urine and other body fluid analysis and coagulation procedures. Reporting of examination results on HIS. Escalate the examination results to authorized signatories. Timely dispatch of examination reports. Knowledge of patient instructions for routine tests, critical values, acceptance and rejection criteria. Follow up of outsourced samples. Ensure investigations are conducted in a timely manner as per protocol and the reports are released as per the defined Turn Around Time. Management of bio-medical waste as per the standards. Adhere to laboratory’s quality control policy and documents all quality control activities, instrument and procedural calibrations and records proper lot no. of all controls, reagents and calibrators. Maintains proper documentation as described by the quality assurance program including accession logs, test report logs, quality control logs, temperature logs and equipment logs. Co-ordinate with doctors, nursing, paramedical and non-clinical staff of the department to maintain high standard of medical care to the patients Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Provident Fund Education: Diploma (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person
Counsel the patient. Check laboratory results and reporting the investigations results to the concern doctor. General Nursing care of patient when necessary inside the OPD and wards. Administer treatment and personal care procedures to patients including, but not limited to, feeding, bathing, shaving, changing clothing, cleaning and trimming fingernails, bed making, assisting with ambulation, enemas, skin care and bowel and bladder elimination. Perform a variety of advanced patient care tasks under the direction of nursing staff to include, but not limited to sterile dressing changes and wound irrigation, nutrition activities including oral/nasogastric infusions, finger stick for capillary blood glucose testing and urinary catheterizations. Provide such additional care as required to meet the personal needs and comfort of assigned patients. Prepare patients, equipment and supplies for specific procedures and provide manual assistance as required. Perform a variety of tasks as required to include, but not limited to obtaining and recording patient data for medical records, writing orders, answering telephone and/or patient signals and assisting with transfer and discharge of patients. Collect deliver and conduct routine tests on patient specimens. Escort or transport patients to various hospital locations. Stock and replenish supplies and equipment as required. Perform other related duties incidental to the work described herein. Participates and contributes to the educational activities in the service. Participates and contributes to all the Quality Improvement activities in the services. Adheres to the rules and regulations of the AHT(Athma Hospitals, Trichy ) and assures that work performed is in keeping with the established standards of the NABH. Performs any other tasks and duties appropriate to his/her realm of knowledge, skills and experience as required by the management. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Education: Bachelor's (Preferred) Experience: Nursing: 1 year (Preferred) total work: 1 year (Preferred) License/Certification: Nursing License (Preferred)