Job Description: Role Description This is a full-time on-site role for an AR Caller in the international voice process at Atean Healthcare Solutions, located in Chennai. The AR Caller will be responsible for making calls to insurance companies to follow up on pending claims. Tasks include identifying and resolving claims issues, processing payments, updating account information, and communicating effectively with healthcare providers and insurance representatives to ensure accurate and timely resolution of accounts. Qualifications Strong verbal communication skills and proficiency in international voice processes Experience in AR calling and working with healthcare insurance claims Basic knowledge of medical billing and coding Ability to handle and prioritize multiple tasks while maintaining accuracy Excellent problem-solving skills and attention to detail High school diploma or equivalent; Bachelor's degree in a related field is a plus Previous experience in the healthcare sector is advantageous Proficiency in using relevant software and tools Night Shift Monday to Friday (Saturday & Sunday weekoff)
Job description: Job Summary The Charge Entry Specialist is responsible for accurately entering and verifying charges for medical services delivered to patients, ensuring all billing information is complete and submitted in a timely manner. This role plays a critical role in the revenue cycle by helping minimize denials, accelerate reimbursements, and maintain compliance with internal policies and regulatory standards. Key Responsibilities Collect and review documentation (super bills, encounter forms, medical records) for services provided Enter charges into billing systems / practice management software accurately, including CPT / HCPCS codes, ICD diagnosis codes, modifiers, units, and service dates Verify insurance, patient demographics, and other billing details to ensure correctness before submission Match charges with physician orders, documentation and verify that services billed are supported in patient records Audit charge entries for completeness and accuracy; correct or query inconsistencies or missing data Collaborate with clinical staff to resolve documentation or coding issues Monitor billing errors, denial trends, and make recommendations for process improvements Ensure charge entry meets compliance requirements (e.g., payer policies, HIPAA, coding guidelines) Maintain daily, weekly, monthly productivity and accuracy metrics / reports Communicate with insurance companies, if needed, to clarify billing requirements or rectify clean‑up issues Assist in training or cross‑training new staff on charge entry procedures and software tools Qualification Any graduation Minimum 3 yrs experience in Charge Entry Good Communication Skills Job Types: Full-time, Work Location: In person