AVP Sales - Generic Business
Role & responsibilities
Role Purpose
The AVP Sales & Marketing will own the topline, profitability and market share of Ind-Swift's Generic Formulations Division across India. He will lead the entire PAN India field force and distribution network, convert the product portfolio into profitable volume, and build a scalable, compliant and high-performing sales organisation.
The role combines strategic planning (portfolio, pricing, channel strategy) with hands-on execution (monthly targets, collections, stockist and distributor management, team productivity).
Key Result Areas & Responsibilities
KRA 1: Sales Revenue & Business Growth
- Achieve annual, quarterly and monthly sales targets (primary and secondary) for the Generic Division PAN India.
- Prepare the Annual Operating Plan (AOP) with zone-, state- and product-wise targets, and break it down to HQ level.
- Drive year-on-year growth ahead of the generic market growth rate.
- Expand business in under-penetrated states, new towns and new customer segments (institutions, hospitals, government tenders, PCD/franchise partners where applicable).
- Ensure even phasing of sales through the month and avoid month-end dumping.
- Track and act on monthly sales vs target, zone-wise and product-wise.
KRA 2: Distribution & Channel Management
- Build and maintain a strong network of C&F agents, super-stockists, distributors and wholesalers across all states.
- Appoint new channel partners in uncovered geographies and rationalise non-performing ones.
- Monitor stockist inventory levels, secondary sales and stock-and-sales statements every month.
- Negotiate and finalise trade schemes, margins, credit terms and channel policies within approved limits.
- Ensure timely availability of products at every level of the channel; resolve supply and stock-out issues with PPIC and Supply Chain.
KRA 3: Marketing Strategy & Portfolio Management
- Define the product mix strategy focus brands, high-margin molecules, and volume drivers.
- Identify new molecules and line extensions based on market demand; give inputs to R&D/business development for new launches.
- Plan and execute new product launches with timelines, launch targets and promotional plans.
- Design trade promotion schemes, offers and incentive programmes; evaluate their ROI.
- Conduct competitor analysis on pricing, schemes and product offerings; respond with counter strategies.
- Track market intelligence through IQVIA/AWACS data (where available) and field feedback.
KRA 4: Pricing, Profitability & Cost Control
- Recommend pricing strategy for the generic portfolio, balancing competitiveness and margins.
- Achieve targeted gross margin and contribution per product and per zone.
- Control sales and marketing expenses (travel, schemes, promotional spend, field force cost) within budget.
- Monitor sales-to-cost ratio and productivity per field employee.
- Minimise discounts, free goods and claims beyond approved norms.
KRA 5: Receivables, Credit & Collections
- Ensure timely collection of outstanding dues as per credit policy.
- Keep DSO (Days Sales Outstanding) and overdue receivables within agreed limits.
- Prevent bad debts; follow up on long-pending outstanding with distributors and legal support if needed.
- Ensure timely settlement of expiry, breakage and saleable return claims as per policy.
KRA 6: Field Force Leadership & Team Development
- Lead, guide and motivate the PAN India field force through the ZSM/RSM/ASM structure.
- Plan manpower requirements, territory structure and HQ allocation with HR; ensure vacant territories are filled quickly.
- Set clear targets and KRAs for every level, and conduct monthly/quarterly performance reviews.
- Identify training needs product knowledge, selling skills, channel management, negotiation and run training programmes with HR.
- Drive the incentive scheme for the field force and ensure it rewards performance fairly.
- Control field force attrition; build a succession pipeline for managerial roles.
- Conduct cycle meetings, zonal meetings and the annual sales conference.
KRA 7: Sales Operations, MIS & Reporting
- Ensure daily/weekly reporting discipline through the SFA/DCR system.
- Present monthly MIS to management: sales vs target, growth, product mix, outstanding, expenses, manpower status.
- Use data analytics to identify gaps by territory, product and distributor, and act on them.
- Prepare sales forecasts every month for production planning; maintain forecast accuracy.
KRA 8: Inter-Departmental Coordination
- Coordinate with Production and PPIC to align production with demand and avoid stock-outs or excess inventory.
- Work with Finance on credit control, budgets and scheme approvals.
- Work with QA/QC on market complaints and product quality feedback.
- Work with Regulatory on product registrations, labelling and new product approvals.
- Work with HR on hiring, training, performance management and field force policies.
KRA 9: Compliance, Ethics & Governance
- Ensure all sales and marketing practices comply with UCPMP (Uniform Code for Pharmaceutical Marketing Practices), Drugs & Cosmetics Act, DPCO/NPPA pricing norms and company policies.
- Ensure distributors hold valid drug licences and GST registrations.
- Ensure proper documentation of schemes, claims and expenses for audit.
- Uphold the company's code of conduct across the field force.
Preferred candidate profile
Designation - Associate Vice-President (AVP) Sales & Marketing
Company - Ind-Swift Laboratories Limited
Business - Formulations
Division - Generic
Area of Operation - PAN India
Base Location - Head Office, Chandigarh (extensive travel across India)
Reports To - Managing Director / CEO (to be confirmed)
Direct Reports - Zonal Sales Managers (ZSMs) / Regional Sales Managers (RSMs), Product / Marketing Manager, Sales Admin & MIS
Team Under Him Entire PAN India generic field force ZSMs, RSMs, Area Sales Managers (ASMs) and Sales Officers / Field Executives
Key Interfaces - Production / Supply Chain, PPIC, Finance & Accounts, QA/QC, Regulatory, HR, Distribution partners
Experience - Minimum 15 years of experience in the generic pharma business, including leading a PAN India field force
Qualification - B.Pharm / B.Sc. (Science graduate); MBA (Marketing) preferred