Associate Vice President

Job Title: Assistant Vice President (AVP) US Staffing

Job Summary

We are looking for a highly experienced and strategic Assistant Vice President (AVP) – US Staffing to lead and oversee overall staffing operations, business development, recruitment delivery, client relationships, and revenue growth. The candidate will be responsible for developing business strategies, managing leadership teams, expanding client and vendor relationships, improving operational efficiency, and achieving organizational objectives.

The ideal candidate should have extensive experience in US IT Staffing and/or US Healthcare Staffing, strong leadership capabilities, a proven track record of revenue growth, and the ability to manage large teams and strategic client relationships.

Roles and Responsibilities

1. Business Strategy and Leadership

• Develop and execute business strategies to achieve organizational growth, revenue, profitability, and market expansion targets.
• Lead overall US staffing operations, including recruitment delivery, business development, account management, and vendor partnerships.
• Establish short-term and long-term business goals aligned with organizational objectives.
• Work closely with the CEO, COO, and senior leadership team on strategic planning and business decisions.
• Identify new business opportunities, emerging market trends, and potential areas for expansion.

2. Business Development and Revenue Growth

• Drive new client acquisition and business expansion across US IT staffing and healthcare staffing markets.
• Build and maintain strategic relationships with direct clients, Tier-1 vendors, prime vendors, system integrators, MSPs, and VMS partners.
• Develop and implement strategies to increase revenue, improve margins, and expand market share.
• Oversee business development managers, account managers, and sales teams to achieve revenue targets.
• Lead high-value negotiations involving client contracts, vendor agreements, bill rates, commercial terms, and service-level agreements.
• Identify opportunities for account expansion, cross-selling, and long-term strategic partnerships.
• Monitor sales pipelines, new client onboarding, revenue forecasts, and business development performance.

3. Recruitment and Delivery Management

• Oversee end-to-end staffing and recruitment delivery across assigned business units.
• Lead recruitment managers, delivery managers, team leaders, and recruitment teams.
• Establish recruitment delivery standards, productivity benchmarks, and performance expectations.
• Ensure timely fulfillment of client requirements while maintaining candidate quality and client satisfaction.
• Monitor recruitment metrics, including submissions, interviews, placements, time-to-fill, and offer-to-joining ratios.
• Implement strategies to improve recruiter productivity, delivery efficiency, and placement conversion rates.
• Address major client escalations, delivery challenges, and operational bottlenecks.

4. Client and Vendor Relationship Management

• Build and maintain long-term relationships with strategic clients, staffing vendors, system integrators, and technology partners.
• Develop strategic account management plans to improve client retention and increase account revenue.
• Oversee vendor onboarding, client engagement, contractual compliance, and partnership development.
• Participate in executive-level client meetings, business reviews, and strategic partnership discussions.
• Ensure high standards of service delivery and client satisfaction across all accounts.

5. Operations and Financial Management

• Manage business performance against revenue, gross margin, operating cost, and profitability targets.
• Develop annual budgets, revenue forecasts, and business plans in coordination with senior management.
• Monitor key financial and operational metrics to identify opportunities for improvement.
• Establish standard operating procedures (SOPs), reporting frameworks, and operational controls.
• Review monthly and quarterly performance reports and implement corrective actions where required.
• Collaborate with finance, HR, compliance, and operations teams to ensure smooth business functioning.

6. Team Leadership and Performance Management

• Lead, mentor, and develop business development, recruitment, account management, and operations leaders.
• Establish departmental KPIs, performance goals, and accountability frameworks.
• Build a high-performance culture focused on productivity, collaboration, client service, and business growth.
• Identify leadership development needs and support succession planning.
• Oversee workforce planning, team structure, resource allocation, and employee retention initiatives.

7. Compliance and Risk Management

• Ensure staffing operations follow applicable contractual requirements, employment regulations, and company policies.
• Oversee compliance processes related to client contracts, candidate documentation, vendor agreements, and data privacy.
• Work with relevant teams to manage operational, financial, contractual, and business risks.
• Ensure appropriate controls are in place for staffing engagement models and client delivery processes.

8. Reporting and Business Performance

• Prepare and present business performance reports to senior management.
• Track key performance indicators (KPIs), including revenue growth, gross margin, client acquisition, placements, account retention, and team productivity.
• Conduct regular business reviews with department heads and leadership teams.
• Use data-driven insights to improve operational efficiency and support strategic decisions.

Required Skills and Qualifications

• Bachelor's degree in Business Administration, Management, Human Resources, or a related field; an MBA is preferred.
• Extensive experience in US Staffing, US IT Staffing, US Healthcare Staffing, or IT Services.
• Proven experience in senior leadership, business operations, staffing delivery, or business development management.
• Strong understanding of the US staffing ecosystem, including direct clients, Tier-1 vendors, prime vendors, MSPs, VMS platforms, and system integrators.
• Demonstrated ability to drive revenue growth, improve profitability, and expand client relationships.
• Strong financial acumen, including revenue forecasting, gross margin management, budgeting, and performance analysis.
• Excellent leadership, negotiation, strategic planning, and decision-making skills.
• Experience managing multiple departments, large teams, and cross-functional operations.
• Strong client relationship management and executive stakeholder engagement skills.
• Excellent communication, presentation, and business development capabilities.

Preferred Experience

• 10–15+ years of experience in US Staffing or IT Services.
• Previous experience as a Director, Senior Director, Head of Operations, Head of US Staffing, or equivalent leadership position.
• Experience managing US IT Staffing and/or US Healthcare Staffing business units.
• Proven track record of achieving revenue, profitability, and business expansion targets.
• Experience building teams, developing strategic partnerships, and scaling staffing operations.

Key Performance Indicators (KPIs)

• Annual and quarterly revenue growth.
• Gross margin and overall business profitability.
• New client acquisition and strategic partnership development.
• Revenue generated through direct clients and vendor relationships.
• Recruitment delivery performance and successful placements.
• Client retention, satisfaction, and account expansion.
• Business development pipeline growth and conversion rates.
• Operational efficiency and cost management.
• Leadership team performance and employee retention.
• Achievement of organizational business objectives.

Job Details

• Employment Type:

  Full-Time, Permanent

• Department:

  Business Leadership / Operations / Sales

• Role:

  Assistant Vice President – US Staffing

• Industry:

  US IT Staffing / Healthcare Staffing / IT Services

• Experience:

  10–15+ Years

• Work Location:

  Noida (if applicable)

• Shift:

  US Business Hours / Flexible, depending on business requirements

• Reporting To:

  Vice President / Chief Operating Officer / Chief Executive Officer, depending on organizational structure