Helpdesk Associate - L1 Technical Guidance NTT DATA Business Solutions

1.0 - 3.0 years

3 - 7 Lacs

Noida

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Req ID: 317428 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements - Min 1-3 years of relevant experience in a technical support role 12 months on the current grade Working Knowledge of Operating Systems such as Windows 10 11 Knowledge of identifying and troubleshooting issues related to System Configuration, Software COTS applications Working knowledge of MS Office suite Skype for business Fair understan...

Posted 3 months ago

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Helpdesk Associate - L1 Technical Guidance NTT DATA Business Solutions

1.0 - 6.0 years

3 - 4 Lacs

Bengaluru

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Req ID: 315689 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karn taka (IN-KA), India (IN). Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be a Graduate. Good communication skills with 6+ months of international calling experience Ability to work independently Adhere to organizational policies and procedures Must possess excellent customer handling skills Should be comfortable to work in rotational shift. Excellent ...

Posted 3 months ago

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Helpdesk Associate - L1 Technical Guidance NTT DATA Business Solutions

1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

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Req ID: 326195 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bengaluru, Karn taka (IN-KA), India (IN). Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and d...

Posted 4 months ago

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Helpdesk Associate - L1 technical guidance NTT DATA Business Solutions

1.0 - 6.0 years

3 - 8 Lacs

Bengaluru

Work from Office

Req ID: 325214 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karn taka (IN-KA), India (IN). Required. Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by actin...

Posted 4 months ago

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