Associate Director | Sales Alliance | Mumbai | NAT:Clients

The team

The Client & Industries team focuses on building strategic alliances and partnerships to drive Salesforce professional services growth, strengthen client relationships, and expand business opportunities across the South India region.

Key responsibilities

• Develop a deep understanding of customer requirements and identify Salesforce professional services opportunities to upsell/cross-sell services in South India.

• Create and maintain a comprehensive account map, highlighting key decision-makers, influencers, and areas of opportunity for the region.

• Foster and manage Salesforce alliances with key partners, ensuring alignment with business objectives and driving revenue growth in the region.

• Own and close deals from generation to closure, working closely with cross-functional teams to deliver exceptional customer experiences.

• Provide guidance and support to junior team members, sharing expertise and best practices to help them succeed.

• Generate and manage a qualified pipeline of Salesforce professional services opportunities, ensuring thorough deal ownership and closure.

• Liaise with internal teams to facilitate seamless deal approvals and strategic collaborations.

• Develop and execute go-to-market (GTM) plans, coordinating events, roadshows, and workshops to promote our solutions.

• Regularly review and assess pipeline and sales performance, maintaining cadence in sales and alliance meetings to drive results.

• Develop and implement strategic plans for the South India region that align with the overall goals of the organization.
  

Required skills

• Bachelor’s degree in information services, Business Administration, or a related field; master’s degree preferred.

• A minimum of 12 years of relevant experience in Salesforce professional services, with at least 7 years in a Sales, Business Development or Alliance Management role.

• Proven track record of success in driving revenue growth, building strategic alliances, and closing deals.

• Strong understanding of the Salesforce professional services industry landscape, including key trends, challenges, and opportunities.

• Excellent communication, interpersonal, and relationship-building skills, with the ability to engage with C-level executives and technical stakeholders.

• Strong analytical and problem-solving skills, with the ability to identify opportunities and develop creative solutions.

• Proven experience in sales and alliance management, preferably within a technology or consulting environment.

• Familiarity with the latest trends in information technology and services, including data analytics and digital transformation.

• Experience in Salesforce professional services sales, strategic alliances, and business development across South India.

• Exposure to Salesforce partnerships, account mapping, executive stakeholder engagement, and regional GTM strategies.

• Experience in pipeline development, deal ownership, commercial negotiations, and revenue growth.

• Experience building and managing strategic relationships with Salesforce and key clients.

• Experience leading sales teams, mentoring junior team members, and driving cross-functional collaboration.

• Strong Salesforce professional services pipeline and sustainable revenue growth across South India.

• Successful development and execution of strategic alliances and regional GTM plans.

• Strong executive relationships and effective account mapping across key clients.

• Improved deal conversion, upsell/cross-sell opportunities, and client satisfaction.

• Consistent sales performance through effective pipeline management and governance.

• Seamless internal collaboration, deal approvals, and strategic partnerships.

• A high-performing team focused on Salesforce professional services growth and client success.