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Associate, Customer Service Representative

Associate, Customer Service Representative

Bill Gosling

2 - 5 years

4 - 7 Lacs

Gurgaon

Posted:2 months ago| Platform:

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Skills Required

Customer Service Representative Training Usage Language Expert Sales Focus Outsourcing Customer Service Associate Financial services

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Work from Office

Job Type

Full Time

Job Description

MattsenKumar Services Pvt. Ltd is looking for Associate, Customer Service Representative to join our dynamic team and embark on a rewarding career journey. Responsible for handling customer inquiries and complaints, providing information and resolving issues in a prompt and friendly manner. Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty. The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns. Good communication, interpersonal, and problem-solving skills are essential for this role.

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Bill Gosling

www.billgosling.com

Customer Service Outsourcing

Winnipeg

500+ Employees

85 Jobs

Key People

Bill Gosling

Founder & CEO
James Young

President
Dawn-Ann Eadie

Vice President, Client Solutions

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Associate, Customer Service Representative

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