Associate - Billing

Job Description

Job Summary An Associate Billing role typically involves handling billing-related tasks and ensuring accurate and timely processing of invoices and payments Associates in this position play a crucial role in maintaining financial records, managing billing systems, and supporting the overall billing process Responsibilities: Invoice Preparation: Generate and review invoices based on provided billing information, ensuring accuracy and completeness Verify billing rates, quantities, and discounts, and make necessary adjustments as required Billing System Management: Utilize billing software or systems to enter and maintain billing data, customer information, and payment details Ensure the accuracy and integrity of billing records Payment Processing: Receive and process customer payments, including checks, credit card payments, and electronic fund transfers Record payment information accurately and update customer accounts accordingly Billing Inquiries and Issue Resolution: Respond to customer inquiries related to billing, invoices, and payments Address any issues or discrepancies promptly and provide resolutions or escalate to the appropriate team members for further assistance Billing Documentation and Reporting: Maintain proper documentation of billing records, invoices, and payment receipts Prepare regular reports on billing activities, outstanding invoices, and payment status Billing Coordination: Collaborate with internal teams, such as sales, customer support, and finance, to ensure accurate and timely billing Communicate billing information and resolve any billing-related discrepancies or concerns