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3 Job openings at Assistech Foundation
Customer Support Associate

Bengaluru

4 - 9 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

AssisTech Foundation (ATF), is India s first Assistive Technology (AT) ecosystem that focuses on empowering Persons with Disabilities (PwDs) by enabling learning, livelihood, and living opportunities (3Ls of empowerment). We do so by harnessing the power of AT & supporting development of innovative technology products and services. In a span of 4 years, ATF has impacted the lives of 9.1 lakh (910,000) Persons with Disabilities (PwDs) through its high impact programs and initiatives. ATF has a network of 450+ Assistive Technology Startups/ innovators in the country. ATF also co-founded a global network +N Inclusive Innovation Network with organizations in 6 other countries. About the Program: Adidvara is a digital platform designed to connect Persons with Disabilities (PWDs) with Assistive Technology(AT). It enables better access to learning, jobs (livelihood), and living opportunities in one place. Role Description: We are seeking a User Onboarding & Support Associate to join our team. In this role, you will play a vital part in ensuring our beneficiaries have a positive and successful experience with the Adidvara platform. You will be responsible for providing customer support, fostering user engagement, and gathering valuable feedback to continuously improve the platform. Role Requirements: Bachelor s degree in any field. Good communication skills and basic knowledge of computers. Should be able to communicate in Kannada. Key Responsibilities: Identify organisations that support PWDs and maintain a database of the same. Conduct user onboarding sessions (online) to guide new users through the platform s features and functionalities, profile setup and navigation. Provide timely and effective support to users via various channels (e.g., email, chat, phone call) to address their queries and resolve issues with respect to the App. Proactively engage with users to understand their needs, challenges, and feedback. Identify areas for improvement in the user experience and communicate these insights to the product development team. Track user interactions and engagement metrics. Prepare reports and presentations to analyze user behaviour and identify areas for improvement. Ensure completeness of beneficiary data What we offer: Competitive salary, opportunities for growth, collaborative work environment, flexible work arrangements and access to cutting edge technology. A way forward Interested candidates can submit their Resume along with a cover letter to deepali@atflabs.org with a copy to operations@atflabs.org The subject line of the email should read Job role Job Application Your Name (e.g., Program Manager Job Application Jane Doe ). Please utilize this job description as a reference when applying.

Program Associate

Bengaluru

4 - 9 years

INR 3.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Role Description: As a Program Associate, you will support the design, execution, and day-to-day management of ATF s various programs. This includes coordinating hybrid incubation programs for startups and innovators, CSR Programs, assisting with communications and outreach efforts, and engaging with stakeholders to ensure successful program delivery. This role is ideal for a proactive, detail-oriented individual with a passion for social innovation and disability inclusion. Role Requirements: Bachelor s degree in business, development studies, project management, social innovation, or related fields. 0 1 years of experience in program coordination, project management, or entrepreneurship/startup support. Demonstrated proficiency in MS Office (Word, Excel, Powerpoint). Excellent organizational and multitasking abilities, with a strong time-management skill. Comfortable working in a fast-paced, mission-driven environment. Exceptional communication (verbal and written) and interpersonal skills, with the ability to effectively engage with stakeholders at all levels. Experience with social media and digital outreach platforms. Familiarity with disability inclusion and assistive technologies, experience with hybrid (online/offline) program execution and prior involvement in startup ecosystems, NGOs, or innovation programs are preferred. Key Responsibilities: Program Support & Coordination: Assist in the planning and execution of program activities, including incubation events, workshops, and mentoring sessions (virtual & in-person). Outreach & Communication: Support social media campaigns, digital communications, and content creation. Coordinate with partners and outreach channels to extend program reach. Stakeholder Engagement: Liaise with startups, mentors, guest speakers, and other stakeholders. Schedule meetings and maintain regular communication. Event Assistance: Coordinate logistics and accessibility needs for events such as Innovation Bootcamps and Challenges. Assist with speaker and participant onboarding. Entrepreneur Support: Monitor participant progress, collect feedback, and assist in tailoring support based on startup needs and program goals. Reporting & Documentation: Maintain project trackers, compile program data, and help prepare reports and case studies for internal and external use. What we offer: A chance to make a meaningful impact in the assistive technology space, opportunity to work with leading startups, innovators, and changemakers. Competitive salary commensurate with experience. Collaborative, inclusive, and purpose-driven work culture.

Product Development Associate

Bengaluru

4 - 9 years

INR 5.0 - 9.0 Lacs P.A.

Work from Office

Full Time

AssisTech Foundation (ATF), is India s first Assistive Technology (AT) ecosystem that focuses on empowering Persons with Disabilities (PwDs) by enabling learning, livelihood, and living opportunities (3Ls of empowerment). We do so by harnessing the power of AT & supporting development of innovative technology products and services. In a span of 4 years, ATF has impacted the lives of 9.1 lakh (910,000) Persons with Disabilities (PwDs) through its high impact programs and initiatives. ATF has a network of 450+ Assistive Technology Startups/ innovators in the country. ATF also co-founded a global network +N Inclusive Innovation Network with organizations in 6 other countries. About the Program: Adidvara is a digital platform designed to connect Persons with Disabilities (PWDs) with Assistive Technology(AT). It enables better access to learning, jobs (livelihood), and living opportunities in one place. Role Description: We are seeking an experienced, highly motivated and detail oriented Product Development Associate to join our team. This role requires collaboration with cross-functional teams, Role Requirements: Bachelor s degree in any of the Engineering fields (Computer Science or, Electronics Engineering is a plus) . 1-3 years of experience as a business analyst/product developer or related field. Technical Skills: Proficient in product management tools like Jira, Trello etc. Familiarity with design tools like CANVA, FIGMA , ADOBE XD is a plus.. Excellent communication, and problem solving skills. Ability to work in a fast-paced environment, adaptability to the changing priority. Key Responsibilities: Product requirements: Gathering and documenting product requirements from stakeholders Product roadmap: Help maintain and update the product roadmap, ensuring alignment with the goals and objectives for the App and its features. User experience: Work with the design team to create user centered design (keeping in mind the accessibility guidelines) that meet product requirements and brand guidelines. Launch planning: Assist in planning and executing launch of the various versions of the App. Market research: Conduct market research to stay up-to-date on industry trends and customer needs. Cross functional collaboration: Work closely with various teams to ensure alignment and effective communication What we offer: Competitive salary, opportunities for growth, collaborative work environment, flexible work arrangements and access to cutting edge technology. A way forward Interested candidates can submit their Resume along with a cover letter to deepali@atflabs.org with a copy to operations@atflabs.org The subject line of the email should read Job role Job Application Your Name (e.g., Program Manager Job Application Jane Doe ). Please utilize this job description as a reference when applying.

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