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Cisco SD-WAN L2 Network Engineer
Location: Pune
Experience: 4-7 Years (Minimum 2+ years of Cisco SD-WAN experience)
Job Summary
We are seeking a skilled L2 Network Engineer with hands-on experience in Cisco Catalyst SD-WAN, Enterprise Routing & Switching technologies. The role involves monitoring, troubleshooting, incident resolution, change implementation, and operational support for enterprise WAN/LAN environments.
Key Responsibilities
- Provide L2 support for Cisco Catalyst SD-WAN environments including vManage, vSmart, vBond, vEdge/cEdge.
- Troubleshoot OMP, TLOC, BFD, IPsec/DTLS tunnels, routing, policy, and overlay connectivity issues.
- Support ZTP/PnP provisioning, device template management, policy deployment, and branch onboarding.
- Perform incident resolution, problem management, RCA, and customer escalations within SLA targets.
- Support multi-branch SD-WAN deployments and WAN migration projects.
- Configure and troubleshoot BGP, OSPF, EIGRP, MPLS, VRF, Route Redistribution, PBR, VLANs, STP, EtherChannel, QoS, HSRP, and VRRP.
- Collaborate with OEM TAC and L3 teams for complex issue resolution.
- Maintain network documentation, SOPs, runbooks, and implement changes following ITIL processes.
Required Skills
Cisco SD-WAN
- vManage, vSmart, vBond, vEdge/cEdge
- OMP, TLOC Extension, BFD
- IPsec, DTLS
- Hub-and-Spoke & Full Mesh Architectures
- Centralized & Localized Policies
- ZTP/PnP Provisioning
- SD-WAN Migration and Troubleshooting
Routing & Switching
- BGP, OSPF, EIGRP
- MPLS, VRF, PBR
- VLAN, STP, EtherChannel
- QoS, HSRP, VRRP, IP SLA
Monitoring & Tools
- SolarWinds, PRTG, Zabbix
- SNMP, Syslog, NetFlow
- Wireshark/Packet Analysis
Hardware Platforms
- Cisco ISR/ASR Routers
- Catalyst 9000/9300/9500 Series Switches
Preferred Certifications
- Cisco Certified Specialist – Enterprise SD-WAN
- CCNA / CCNP Enterprise
- ITIL Foundation
Minimum Qualifications & Experience
- Graduate with 4-7 years of enterprise network support experience.
- Strong troubleshooting and analytical skills.
- Experience in managed services/NOC environments.
- Good communication and stakeholder management skills.
- Ability to work in a fast-paced, 24x7 support environment.
