Assistant Executive - Customer Support

0 years

2 - 4 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role: Customer Support Executive serve on the front lines by answering questions and troubleshooting technical / commercial question through Phone, Email and Chat. They assist customers with onboarding of a company’s product or service and guide clients through usage and updating issues as needed.

Key Performance Area:

  • Good Communication in English
  • Good in MS Office application
  • Co-ordination with Production
  • PPC
  • Logistics
  • Raising Order Acknowledgement
  • Sending Quotation
  • Working on Cost Sheet
  • Prepare Costing
  • Raise Invoice
  • Communication with customer on material readiness and shipment.
  • Following up on customer schedule and deliveries.

Job Types: Full-time, Permanent

Pay: ₹24,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Work Location: In person

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