Build automation workflows with Okta, SAML, & Freshservice Administer SaaS tools, & onboarding process Resolve IT tickets & manage BetterCloud workflows Support compliance efforts (MFA, SSO, access logs) Quick thinker & problem solver required
Qualifications 1. Troubleshooting and Technical Support skills 2. Network Administration and Information Technology expertise 3. IT Operations management capabilities 4. Experience in IT support roles 5. Strong problem-solving and communication skills 6. Ability to work collaboratively in a team environment 7. Certifications in relevant IT fields are a plus 8. A Degree and certification for any IT-related processes is a plus.