Senior Service Engineer Road Construction & Infrastructure Equipment TMI ENGINEERING PRIVATE LIMITED

15.0 - 19.0 years

0 Lacs

haryana

On-site

The job requires a candidate with a Diploma in Mechanical Engineering or ITI (Mechanical Trade) coupled with a minimum of 15 years of hands-on experience in Service & Maintenance of Asphalt Plants, Concrete Batching Plants, Heavy Earthmoving Machinery, or similar equipment used in Road & Infrastructure Projects. The ideal candidate should possess an in-depth understanding of mechanical, hydraulic, electrical, and electronic systems used in batching and construction plants. They should have a proven ability to diagnose faults, conduct root cause analysis, and resolve complex equipment breakdowns. Familiarity with spare parts planning, preventive maintenance, and field support operations is essential. A customer-oriented problem-solving mindset along with strong interpersonal and communication skills is crucial. Moreover, the candidate should be capable of leading and mentoring service teams, efficiently allocating resources, and managing field operations. Proficiency in using Microsoft Excel, Word, and basic computer applications for service documentation and reporting is required. The role demands frequent travel to client sites and project locations. Responsibilities include providing technical support and hands-on service for Asphalt Plants, Batching Plants, and heavy machinery at various client sites. The candidate will be responsible for conducting root cause analysis, managing the field service team, evaluating spare part needs, and identifying service-related business opportunities. Active participation in internal strategy meetings, maintaining service documentation, and building strong client relationships are key aspects of the role. The candidate must be physically fit and prepared for regular field travel. Possessing leadership qualities and demonstrating a proactive and independent working style are essential. The role reports directly to the Director. The preferred candidate should have a track record of success in field service operations, particularly with road construction machinery. Prior experience in managing service teams, coordinating with vendors, and interacting with customers is advantageous. A strong understanding of equipment uptime, service KPIs, and customer satisfaction metrics is desired. Candidates with extensive field service experience in infrastructure machinery will be given preference. Interested applicants must meet the qualifications and domain expertise criteria. This is a full-time position with benefits including paid sick time and paid time off. The work location is in Gurugram, Haryana, and candidates should be prepared to commute or relocate before starting work. A Diploma in Mechanical Engineering is preferred along with 5 years of experience in Road Construction & Infrastructure Equipment. A willingness to travel up to 50% of the time is also preferred.,

Posted 1 week ago

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