Qualifications Required: Diploma in Mechanical Engineering or ITI (Mechanical Trade) Experience Required: Minimum 15 years of hands-on experience in Service & Maintenance Domain expertise in Asphalt Plants , Concrete Batching Plants , Heavy Earthmoving Machinery , or similar equipment used in Road & Infrastructure Projects Key Competencies & Skills: In-depth understanding of mechanical, hydraulic, electrical, and electronic systems used in batching and construction plants Proven ability in diagnosing faults , conducting root cause analysis , and resolving complex equipment breakdowns Familiarity with spare parts planning , preventive maintenance , and field support operations Customer-oriented problem-solving mindset with strong interpersonal and communication skills Capable of leading and mentoring service teams , allocating resources efficiently, and managing field operations Working knowledge of Microsoft Excel, Word , and basic computer usage for service documentation and reporting Readiness to travel frequently to client sites and project locations Job Responsibilities: Provide technical support and hands-on service for Asphalt Plants, Batching Plants, and heavy machinery across multiple client sites Conduct root cause analysis and corrective actions for equipment breakdowns and performance issues Manage, guide, and expand the field service team to ensure high-quality service delivery Evaluate and forecast spare part needs and coordinate timely availability for field teams Identify and pursue service-related business opportunities such as: Annual Maintenance Contracts (AMCs) Equipment Reconditioning Programs On-demand and preventive service packages Actively participate in internal strategy meetings and contribute toward growth planning Maintain clear and timely service documentation , reports, and MIS data Build strong relationships with clients, OEMs, and vendors to ensure effective service coordination Other Requirements: Must be physically fit and prepared for frequent field travel Should possess leadership qualities with a proactive and independent working style Reporting directly to the Director Preferred Candidate Profile: Demonstrated success in field service operations , especially for road construction machinery Prior experience in managing service teams , vendor coordination, and customer interaction Strong understanding of equipment uptime , service KPIs , and customer satisfaction metrics Only candidates with deep field service experience in infrastructure machinery will be considered. Apply only if you meet the qualifications and domain expertise criteria. Job Type: Full-time Pay: ₹50,000.00 - ₹100,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Education: Diploma (Preferred) Experience: Road Construction & Infrastructure Equipment: 5 years (Preferred) Willingness to travel: 50% (Preferred) Work Location: In person

The job requires a candidate with a Diploma in Mechanical Engineering or ITI (Mechanical Trade) coupled with a minimum of 15 years of hands-on experience in Service & Maintenance of Asphalt Plants, Concrete Batching Plants, Heavy Earthmoving Machinery, or similar equipment used in Road & Infrastructure Projects. The ideal candidate should possess an in-depth understanding of mechanical, hydraulic, electrical, and electronic systems used in batching and construction plants. They should have a proven ability to diagnose faults, conduct root cause analysis, and resolve complex equipment breakdowns. Familiarity with spare parts planning, preventive maintenance, and field support operations is essential. A customer-oriented problem-solving mindset along with strong interpersonal and communication skills is crucial. Moreover, the candidate should be capable of leading and mentoring service teams, efficiently allocating resources, and managing field operations. Proficiency in using Microsoft Excel, Word, and basic computer applications for service documentation and reporting is required. The role demands frequent travel to client sites and project locations. Responsibilities include providing technical support and hands-on service for Asphalt Plants, Batching Plants, and heavy machinery at various client sites. The candidate will be responsible for conducting root cause analysis, managing the field service team, evaluating spare part needs, and identifying service-related business opportunities. Active participation in internal strategy meetings, maintaining service documentation, and building strong client relationships are key aspects of the role. The candidate must be physically fit and prepared for regular field travel. Possessing leadership qualities and demonstrating a proactive and independent working style are essential. The role reports directly to the Director. The preferred candidate should have a track record of success in field service operations, particularly with road construction machinery. Prior experience in managing service teams, coordinating with vendors, and interacting with customers is advantageous. A strong understanding of equipment uptime, service KPIs, and customer satisfaction metrics is desired. Candidates with extensive field service experience in infrastructure machinery will be given preference. Interested applicants must meet the qualifications and domain expertise criteria. This is a full-time position with benefits including paid sick time and paid time off. The work location is in Gurugram, Haryana, and candidates should be prepared to commute or relocate before starting work. A Diploma in Mechanical Engineering is preferred along with 5 years of experience in Road Construction & Infrastructure Equipment. A willingness to travel up to 50% of the time is also preferred.,