Asian Electricals & Infrastructures is looking for Technical Support Specialists to join our dynamic team and embark on a rewarding career journey. A Technical Support Specialist plays a crucial role in providing technical assistance and support to customers and end-users. They help troubleshoot and resolve technical issues, answer inquiries, and provide guidance on the use of hardware, software, and other technical products or services. Responsibilities: Customer Support: Provide technical assistance and support to customers via phone, email, or chat. Respond to inquiries promptly, troubleshoot technical issues, and guide customers in resolving problems related to hardware, software, or other technical products. Issue Resolution: Identify, diagnose, and troubleshoot technical problems reported by customers. Resolve issues through effective problem-solving techniques, including remote troubleshooting, knowledge base utilization, and collaboration with internal teams. Technical Documentation: Create and maintain detailed documentation of common technical issues, troubleshooting steps, and solutions. Contribute to knowledge base articles, FAQs, and user guides to improve self-help resources for customers and the support team. Escalation Management: Escalate complex or unresolved technical issues to higher-level support teams or specialized departments. Ensure proper documentation and communication of escalated cases to ensure timely resolution. Product Knowledge and Training: Maintain up-to-date knowledge of the company's products, services, and technologies. Stay informed about new releases, features, and updates. Provide training and guidance to customers on the use of software applications or technical products.

Asian Electricals & Infrastructures is looking for Quality Assurance Specialists to join our dynamic team and embark on a rewarding career journey. Planning and designing test cases and test scenarios to validate the functionality and performance of software and systems. Executing manual and automated tests to identify and document defects. Debugging and troubleshooting software and systems to resolve any issues and improve their reliability. Collaborating with cross-functional teams, such as software developers and project managers, to ensure that the software and systems are of high quality and meet the needs of the business. Creating and maintaining documentation to ensure that the testing process, results, and defects are well understood by others. Should be detail-oriented, have excellent problem-solving and communication skills.

Asian Electricals & Infrastructures is looking for Sales and Marketing Executives to join our dynamic team and embark on a rewarding career journey. As a Sales and Marketing Executive, you will play a crucial role in driving sales and promoting our company's products or services. You will be responsible for developing and implementing effective sales and marketing strategies to meet or exceed the company's revenue goals. Responsibilities: Develop and execute sales and marketing plans: Create comprehensive sales and marketing plans to reach target customers and achieve sales objectives. This includes identifying target markets, analyzing customer needs, and designing strategies to attract and retain customers. Generate leads and drive sales: Actively prospect and generate new leads through various channels such as cold calling, networking, social media, and attending industry events. Convert leads into sales by effectively presenting product features, benefits, and value propositions to potential customers. Build and maintain customer relationships: Cultivate strong relationships with existing customers to ensure customer satisfaction and loyalty. Provide excellent customer service, address customer inquiries or concerns, and manage customer accounts to foster long-term partnerships. Conduct market research: Stay updated on industry trends, competitors, and customer preferences through market research and analysis. Use this information to identify opportunities for growth and adapt sales and marketing strategies accordingly. Develop marketing collateral and promotional materials: Collaborate with the marketing team to create compelling marketing materials, such as brochures, presentations, website content, and social media posts. Ensure all materials are aligned with the company's branding guidelines and effectively communicate key messages. Monitor and analyze sales performance: Track and analyze sales data to measure the effectiveness of sales strategies and campaigns. Identify areas for improvement and propose actionable recommendations to optimize sales performance and increase revenue.

Asian Electricals & Infrastructures is looking for Electrical Engineers to join our dynamic team and embark on a rewarding career journey. An Electrical Engineer is responsible for designing, developing, testing and supervising the installation of electrical equipment, systems and facilities. Responsibilities may include: €¢ Designing electrical systems and ensuring they meet safety, legal and technical requirements €¢ Conducting research to develop new and improved electrical equipment, systems and products €¢ Testing and evaluating prototypes to ensure they meet design specifications and customer requirements €¢ Developing, implementing and maintaining electrical engineering policies, standards and procedures €¢ Collaborating with interdisciplinary teams, such as mechanical engineers and construction managers, to ensure seamless integration of electrical systems with other building systems €¢ Analyzing data, interpreting results and recommending solutions to technical problems €¢ Preparing technical reports, documentation and presentations €¢ Supervising the installation of electrical systems and equipment, and conducting commissioning and acceptance testing €¢ Staying up-to-date with emerging trends and technologies in electrical engineering Requirements may include: €¢ Strong analytical, problem-solving and decision-making skills €¢ Excellent written and verbal communication skills €¢ Proficiency with design and analysis software, such as AutoCAD and MATLAB €¢ Knowledge of electrical codes and standards, such as the National Electrical Code (NEC) €¢ Ability to work independently and as part of a team €¢ Strong attention to detail and ability to multitask €¢ Willingness to work on projects and tasks that require flexible scheduling, including evenings and weekends.

Asian Electricals & Infrastructures is looking for Production Technicians to join our dynamic team and embark on a rewarding career journey. Operate and maintain production equipment, ensuring optimal efficiency and output. Monitor production processes and troubleshoot issues to minimize downtime. Adhere to safety protocols and ensure quality control standards are met. Assist in setting up machines for new production runs and perform routine maintenance. Maintain production records and report any deviations from standard operating procedures.