Job title: Centre Manager Location: Thane About Company: Ascend Cowork offers coworking spaces to the growing companies, startups, independent professionals and corporates. Currently located in Andheri & Thane, spanning across total 7000 sq feet. Responsibilities The Centre Manager would be responsible to manage the 100+ seater coworking centres in Thane. Responsible for managing P&L of the coworking centres Conduct tour of the space with potential clients, sending proposals, followups, sales & post-sales relationship management Manage a team of housekeeping & office support staff to maintain the clients’ experience and upkeep of the spaces Troubleshoot client issues within the timeline Timely communication of invoices, payment intimation, followups & updation Managing membership renewals and agreements Maintain a healthy relationship with the building management & staff, resolving any issues pertaining to the building infrastructure Manage vendor relationships, AMCs and consumables Maintain & Update reports on infrastructure Strive to maximize the revenue and optimize operational costs Qualifications Bachelor's degree or equivalent in Hospitality industry Upto 3 years of work experience in Hospitality/Coworking/Real Estate industry Strong verbal communication skills and email writing skills Excellent Interpersonal and Networking skills Strong Analytical skills, Reasoning skills and Negotiation skills Good understanding of Trade-offs and Problem-Solving. Strong organization skills with the ability to multitask projects from start to finish. Ability to work through cross-functional teams Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy You are attentive to detail and manage tasks efficiently and effectively. You enjoy and thrive at continually growing relationships.
As the Centre Manager at Ascend Cowork in Thane, your primary responsibility will be to oversee the operations of the 100+ seater coworking centre. This includes managing the Profit & Loss statement, conducting tours for potential clients, sending proposals, and ensuring strong sales and post-sales relationship management. You will lead a team of housekeeping and office support staff to uphold the client experience and maintain the spaces. Additionally, you will be responsible for promptly addressing client issues, managing membership renewals and agreements, and fostering positive relationships with the building management and staff. Furthermore, your role will involve handling vendor relationships, overseeing Annual Maintenance Contracts (AMCs), managing consumables, and updating reports on infrastructure. Your goal will be to maximize revenue and optimize operational costs while ensuring a high standard of service for all clients. To qualify for this position, you should hold a Bachelor's degree or equivalent in the Hospitality industry and have up to 3 years of experience in Hospitality, Coworking, or Real Estate. Strong verbal and written communication skills are essential, along with excellent interpersonal and networking abilities. You should possess strong analytical, reasoning, and negotiation skills, as well as a good understanding of trade-offs and problem-solving. Your organizational skills should enable you to manage multiple projects simultaneously from inception to completion. Collaboration with cross-functional teams will be a key aspect of your role. Integrity, dependability, accountability, self-awareness, work ethic, and empathy are qualities that are highly valued in this position. Attention to detail and efficient task management are crucial, as is the ability to cultivate and nurture relationships effectively.,
Responsibilities The Centre Manager would be responsible to manage the 100+ seater coworking centres in Thane. Responsible for managing P&L of the coworking centres Conduct tour of the space with potential clients, sending proposals, followups, sales & post-sales relationship management Manage a team of housekeeping & office support staff to maintain the clients experience and upkeep of the spaces Troubleshoot client issues within the timeline Timely communication of invoices, payment intimation, followups & updation Managing membership renewals and agreements Maintain a healthy relationship with the building management & staff, resolving any issues pertaining to the building infrastructure Manage vendor relationships, AMCs and consumables Maintain & Update reports on infrastructure Strive to maximize the revenue and optimize operational costs Qualifications Bachelor's degree or equivalent in Hospitality industry Upto 3 years of work experience, preferably in Hospitality/Coworking/Real Estate industry Strong verbal communication skills and email writing skills Excellent Interpersonal and Networking skills Strong Analytical skills, Reasoning skills and Negotiation skills Good understanding of Trade-offs and Problem-Solving. Strong organization skills with the ability to multitask projects from start to finish. Ability to work through cross-functional teams Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy You are attentive to detail and manage tasks efficiently and effectively. You enjoy and thrive at continually growing relationships.