Arrow Global Services

Role Overview: You will be responsible for analyzing receivables due from healthcare insurance companies and taking necessary actions to ensure reimbursement. This role involves a combination of voice and non-voice follow-up, as well as denial and appeal management. Key Responsibilities: - Analyzing outstanding claims and initiating collection efforts based on aging reports to facilitate reimbursement. - Conducting denial follow-up and appeals when necessary. - Documenting and taking action on all analyzed and followed-up claims in the client's software. - Establishing a good rapport with insurance carrier representatives. - Focusing on enhancing the collection percentage. Qualification Required: - Minimum HSC Passed - Good verbal and written communication skills - Ability to build rapport over the phone - Strong analytical and problem-solving skills - Team player with a positive approach - Good keyboard skills and proficient in MS-Office - Ability to work under pressure and meet daily productivity targets - Ability to work with speed and accuracy - Experience in medical billing AR or Claims adjudication will be an added advantage,