Skills Preferred 1. Support day-to-day IT operations. 2. Assist with basic hardware/software troubleshooting, support email configuration (Outlook), and help manage network connectivity, including switches and routers 3. End-user technical support. Key Responsibilities: 1. Provide first-level support for desktop/laptop hardware issues and software installations. 2. Troubleshoot and support Microsoft Outlook/email-related issues, including configuration and connectivity. 3. Install, configure, and maintain operating systems (Windows/Linux). 4. Assist with network connectivity issues, including troubleshooting LAN/WAN, switches, routers, and Wi-Fi. 5. Maintain asset inventory for IT equipment and software licenses. 6. Support printer, scanner, and peripheral troubleshooting and maintenance. 7. Coordinate with vendors for warranty/AMC support and replacements. 8. Respond to user requests and provide prompt resolution or escalation. 9. Perform basic preventive maintenance and health checks on IT equipment. 10. Maintain IT documentation including setup/configuration guides and support logs. Desired Skills & Competencies: Good understanding of computer hardware and peripherals. Job Types: Full-time, Permanent Pay: From ₹12,000.00 per month Shift: Day shift Work Location: In person Application Deadline: 24/06/2025

Key Responsibilities: Sales & Business Development: Identify, target, and engage potential B2B clients in the Ernakulam region. Promote and sell Microsoft software products (Windows OS, Microsoft 365, etc.). Drive sales of IT hardware – laptops, desktops, workstations, and accessories from Dell, Lenovo, and HP . Maintain up-to-date knowledge of product lines and technology trends. Client Relationship Management: Build and maintain strong relationships with key decision-makers in small to medium-sized businesses. Understand client requirements and provide suitable IT hardware and software solutions. Ensure timely delivery, invoicing, and customer satisfaction. Support & Coordination: Work with internal teams for quotation, procurement, and after-sales service coordination. Liaise with distributors and OEMs for stock availability, pricing, and technical support. Reporting & Target Tracking: Maintain sales pipeline and activity reports. Achieve monthly/quarterly sales targets and contribute to team goals. Requirements: Bachelor’s degree in business, IT, or a related field. 2–3 years of experience in IT hardware/software B2B sales . Strong knowledge of Microsoft software licensing and IT hardware from major brands (Dell, Lenovo, HP). Excellent communication, negotiation, and presentation skills. Ability to work independently and manage multiple client accounts. Good understanding of the local business landscape in Ernakulam . Valid driving license and willingness to travel locally. Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Shift: Day shift Experience: total work: 2 years (Preferred) Work Location: In person Application Deadline: 24/06/2025