Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
PepsiCo
>
Architect - ServiceNow Platform Administrator

Architect - ServiceNow Platform Administrator

PepsiCo

8 years

0 Lacs

hyderabad telangana

Posted:20 hours ago| Platform: SimplyHired logo

Apply

Skills Required

microsoft access computer science bachelor's degree

Work Mode

On-site

Job Description

Overview:

This role will be overseeing ServiceNow Platform administration work. The role is expected to automate the regular maintenance task and help in ensuring platform scalability & availability. This role will also be responsible for managing weekly release.

Responsibilities:

Platform Administration & Maintenance

Administer and maintain ServiceNow instances (Dev, Test, UAT, Prod) ensuring optimal performance, availability, and security.
Monitor instance health and respond to alerts, platform issues, or performance anomalies proactively.
Manage cloning activities, patching, upgrades, and coordinate with ServiceNow support when required.

Configuration & Access Management

Configure platform settings, update sets, UI policies, ACLs, and roles as per governance guidelines.
Manage user, group, and role administration, ensuring compliance with access policies and segregation of duties.

Change Management & Release Coordination

Participate in change advisory boards (CABs) and enforce platform change management processes.
Coordinate deployment of update sets, validate post-deployment results, and maintain deployment records

Support & Sustain Transition

Support L2-level incident resolution and provide technical leadership to sustain and support teams.
Facilitate transition from implementation teams to sustain by validating documentation, configurations, and monitoring setup.

Governance & Best Practices

Promote adherence to ServiceNow best practices, performance guidelines, and coding standards across teams.
Partner with developers, architects, and product owners to enforce platform guardrails and governance processes.

Documentation & Knowledge Management

Maintain platform documentation, including architecture diagrams, environment inventories, access logs, and configuration records.
Create and update runbooks, SOPs, and knowledge articles for operations and support teams.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum 8+ years of ServiceNow administration experience, including exposure to enterprise-scale environments.
ServiceNow Certified System Administrator certification is required.
ServiceNow Certified Implementation Specialist (any module) or Platform Implementation certification is an advantage.
Experience in platform governance, operations, and sustain models is highly desirable.

More Jobs at PepsiCo

Software Engineering Associate Analyst

Hyderabad, Telangana, India

2 - 2 yrs

Salary: Not disclosed

Architect - Cloud Solution Architect

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

SR. SOFTWARE ENGINEER

Hyderabad, Telangana, India

2 - 2 yrs

Salary: Not disclosed

Maint/Engg Coordinator

Patiala, Punjab, India

2 - 5 yrs

Salary: Not disclosed

Architect- SAP Security

Hyderabad, Telangana

9 - 9 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.