Fully responsible for all aspects of all departments. Support and work with all Head of Departments in all aspects of running this hotel. Ensure the premises are in operative condition as per category of the unit to receive & serve the guests. Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTSfeedback / RSTSfeedbacks and action taken for service recovery, and also any staff issues. Minutes of the meeting to be sent to GM/RGM. Ensure SOP implementation in all departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required. Monitor the purchase / indent / requestions of each department, the accounts receivable(collection from debtors) and the accounts payable(payable to the vendors/ suppliers etc). Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, parstock levels, expiry etc) with the F & B Manager & Chef. Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase. Inspecting all departments for SOP implementation. Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitalityculture. Monitor the co-ordination between all departments for smooth & efficient operations. Assessing and reviewing customer satisfaction and service recovery process. Meet all dept. heads to review & train the staff to upkeep the human capital. Identifying staff learning needs and assisting with development Providing timely and constructive feedback to all direct reports as and when required either formally or informally. Conduct weekly / Daily meeting with marketingpeople for enquiry& follow up & conversion to grow up the business. Monitor and maintain operation & overheadcostin order to maintain maximum revenue to the organisation. Be on available on call 24 hours a day to resolve any urgent problems on emergencies. Responsible for the overall management of the operation of the hotel. Any other duties assigned. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Leave encashment Supplemental Pay: Performance bonus Ability to commute/relocate: Varkala, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Operation Manager: 5 years (Required) Work Location: In person
Zoka Fine Jewellery is looking for an experienced Showroom Manager to oversee daily showroom operations, sales, and staff management. Key Responsibilities: Manage all showroom activities and customer visits Handle gold stock, product details, and inventory Achieve monthly sales targets and implement offers/discounts Supervise staff operations, transfers, and team coordination Oversee purchases, vendor/dealer relations, and payments Track dealer margins and ensure timely payment in/out Requirements: 2–5 years experience in showroom or jewellery retail management Strong knowledge of gold and fine jewellery Excellent leadership, communication, and sales skills Apply now and become a part of the Zoka legacy in luxury jewellery Job Types: Full-time, Permanent Schedule: Day shift Weekend availability Work Location: In person
Support the development and implementation of HR initiatives and systems Provide counseling on policies and procedures Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process Create and implement effective onboarding plans Develop training and development programs Assist in performance management processes Support the management of disciplinary and grievance issues Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements Review employment and working conditions to ensure legal compliance Location Kollam Candidates with jewellery/hospitality industry prefered. Application Deadline: 30/08/2025 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Food provided Leave encashment Ability to commute/relocate: Kollam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Education: Master's (Preferred) Experience: Payroll: 1 year (Preferred) HR: 1 year (Preferred) total work: 2 years (Preferred) Language: malayalam, english, tamil (Preferred) Work Location: In person
Responding and attending to guest repair requests. Understanding and operating advanced electrical, plumbing, refrigeration, and boiler systems. Checking for new maintenance requests from the PMS (Property Management System) and updating remarks once the task is completed. Interpreting readings from meters & gauges and other measuring units. Prioritizing and organizing work assignments. Working under pressure situations and exercising good judgements. Focusing attention on details, speed, and accuracy. Performing maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. Performing maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. Cleaning, lubricating, protecting, and otherwise maintaining all tools and equipment in the hotel. Operating as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Being available for any emergencies and acting in an engineering capacity to protect guests and associates, preserve the building and its systems during the emergency. * Must have the ability to handle the front office also. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Performing all check-in and check-out tasks. Managing online and phone reservations. Informing customers about payment methods and verifying their credit card data. Welcome guests upon their arrival and assign rooms. Provide information about our hotel, available rooms, rates and amenities. Respond to clients’ complaints in a timely and professional manner. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs. Maintain updated records of bookings and payments. *Must have system knowledge. * Languages known: Tamil, English, Hindi. * Both experienced and freshers can also apply. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Food provided Internet reimbursement Leave encashment Ability to commute/relocate: Tirunelveli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Work Location: In person Application Deadline: 30/08/2025
Responding and attending to guest repair requests. Understanding and operating advanced electrical, plumbing, refrigeration, and boiler systems. Checking for new maintenance requests from the PMS (Property Management System) and updating remarks once the task is completed. Interpreting readings from meters & gauges and other measuring units. Prioritizing and organizing work assignments. Working under pressure situations and exercising good judgements. Focusing attention on details, speed, and accuracy. Performing maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts. Performing maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items. Cleaning, lubricating, protecting, and otherwise maintaining all tools and equipment in the hotel. Operating as an independent mechanic by analyzing problems, identifying courses of action, and implementing solutions with available resources and to a high degree of quality. Being available for any emergencies and acting in an engineering capacity to protect guests and associates, preserve the building and its systems during the emergency. * Must have the ability to handle the front office also. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Leave encashment Ability to commute/relocate: Varkala, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 1 year (Preferred) Work Location: In person
Performing all check-in and check-out tasks. Managing online and phone reservations. Informing customers about payment methods and verifying their credit card data. Welcome guests upon their arrival and assign rooms. Provide information about our hotel, available rooms, rates and amenities. Respond to clients’ complaints in a timely and professional manner. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs. Maintain updated records of bookings and payments. *Must have system knowledge. * Languages known: Tamil, English, Hindi. * Both experienced and freshers can also apply. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Flexible schedule Food provided Internet reimbursement Leave encashment Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Work Location: In person Application Deadline: 30/08/2025