Responsibilities: * Manage hotel reservations via chat/phone * Provide exceptional customer service * Maintain accurate records & reports * Process visa applications * Troubleshoot queries related to travel package *Flight tickets issuing Accessible workspace Flexi working Capability building program Job/soft skill training
Roles and Responsibilities Handle customer inquiries, bookings, and cancellations via phone & chats. Provide excellent customer service by resolving issues promptly and efficiently. Create tour packages for customers based on their requirements and preferences. Utilize Microsoft Office applications to maintain accurate records and reports.