Ar calling

Company Description

Founded in 2003, Omega Healthcare Management Services (Omega Healthcare) provides intelligent solutions to optimize revenue cycle operations, administrative workflows, care coordination, and clinical research worldwide. With over 35,000 skilled professionals across the United States, India, Colombia, and the Philippines, Omega Healthcare supports more than 350 healthcare organizations. The company's services include end-to-end revenue cycle management, remote patient monitoring, risk adjustment, care coordination, and data curation. Omega Healthcare partners with various healthcare sectors, including providers, payers, life sciences, and health technology firms, to deliver efficient, technology-driven results.

Role Description

We are seeking an AR Calling professional for a full-time on-site role based in Chennai. The responsibilities of the role include analyzing outstanding accounts receivable, making calls to insurance companies to resolve payment discrepancies, handling denials, and ensuring payment follow-ups. The individual will update patient account details, maintain accurate documentation of calls, and work to meet or exceed performance targets for claim resolution. Effective communication with clients, internal teams, and other stakeholders is essential for success in this role.

Qualifications

• Strong communication, negotiation, and interpersonal skills to efficiently liaise with insurance companies and internal stakeholders.
• Proficiency in claims management, payment posting, accounts receivable management, and denials/appeals-handling processes.
• Problem-solving abilities, including analyzing denial trends and identifying solutions for quicker resolutions.
• Basic knowledge of medical terminology and healthcare insurance processes; prior experience in AR calling is preferred.
• Excellent organizational skills, attention to detail, and the ability to meet performance deadlines consistently.
• Proficiency with relevant software systems for claims processing and documentation.
• A degree in healthcare management, finance, or a related field is a plus.