AR Caller - Physician Billing

Job Description

Role & responsibilities Mode of Work: All 5 days ( Monday to Friday ) Work from office Shift: Night Shift Responsibilities Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claims Identify and resolve issues with unpaid or denied claims Ensure timely payment of claims by appealing denials and correcting any errors Review and analyse insurance remittance advice to ensure accurate reimbursement Maintain accurate and up-to-date records of all communication and actions taken Collaborate with internal departments to resolve billing discrepancies and coding issues Provide excellent customer service by effectively addressing inquiries and concerns Stay updated on industry trends and changes in insurance regulations Qualifications Any Graduate Previous experience in medical billing or revenue cycle management Knowledge of medical billing software and insurance claim processing systems Strong understanding of insurance guidelines and reimbursement processes Excellent communication and interpersonal skills Detail-oriented and highly organized Ability to multitask and prioritize work Problem-solving and critical thinking skills Ability to work independently and as part of a team Familiarity with medical terminology Proficient in using Microsoft Office applications