Application Tech Support Practitioner

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : SAP Master Data Governance MDG Tool Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage in resolving client issues and ensuring system functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead team meetings to discuss strategies and goals- Analyze system performance and recommend improvements- Develop and implement best practices for system maintenance Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool- Strong understanding of data governance principles- Experience in data quality management- Knowledge of SAP ERP systems- Hands-on experience in system troubleshooting and issue resolution Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Master Data Governance MDG Tool- This position is based at our Hyderabad office- A 15 years full-time education is required Qualification 15 years full time education