Application Tech Support Practitioner

About The Role

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Cloud Network Operations

Good to have skills :Network Infrastructures, Wireless Technologies OperationsMinimum
5 year(s) of experience is required

Educational Qualification :15 years full time educationKey Responsibilities:Configure and troubleshoot issues with Cisco Catalyst switches 3850, 9300, 9500, Cisco Nexus 7K, 9K, Cisco ASR 1K,9K, Cisco NCS.Configure and troubleshoot issues with Cisco ASA, Palo Alto Firewalls, Zscaler Internet Access, Zscaler Private Access, Zscaler Digital ExperienceConfigure and troubleshoot issues with Cisco and Juniper Mist Wireless access points and wireless controllers.Configure and troubleshoot Azure networking including Azure Express Routes, VPN Hub, Azure Firewall, Azure Load balancers, Azure Palo Alto Firewalls, Route tablesConfigure and troubleshoot issues with AWS networking including AWS Direct Connects, Internet Gateways, Transit Gateways, Route tables, VPNs, VPC, Route 53, Load Balancers, AMIsConfigure and troubleshoot connectivity issues between on-premises and cloud environments (Azure, AWS) Commit code changes to Zscaler and Juniper Mist via Github and Terraform (Infrastructure as code)About The Role :Configure, troubleshoot and maintain the on-premises and cloud network elements in Azure and AWS cloud. Troubleshoot issues with network connectivity for compute, storage, databases, backups, etc. between cloud and on-premises.Develop automation and infrastructure-as-code assets to provision infrastructure elements via code for both cloud and on-premisesJob Specifications:CCNA / CCNP Must haveAzure and AWS cloud certified (Foundational / Networking / Architect) Must haveZscaler ZDTA Certification Good to havePCNSA / PCNSE Must haveAutomation / Infrastructure-as-code certifications Good to havePython, PowerShell certifications Good to have
Qualification
15 years full time education