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Application Support Engineer

Application Support Engineer

Persistent

7 - 12 years

15 - 25 Lacs

pune

Posted:3 days ago| Platform:

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Skills Required

application support aws microsoft azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Position:

We are looking for a highly skilled Application Support Engineer with over 7 years of experience to join our Pune development center. The ideal candidate will have strong expertise in managing SaaS applications on AWS, excellent troubleshooting skills, and a passion for automation and operational excellence in a fast-paced, global environment.

Role: Application Support Engineer
Location: Pune
Experience: 7+ years
Job Type: Full-Time Employment

What You'll Do:

Implement and configure application upgrades and custom changes
Set up new environments and deploy solutions
Build proactive monitoring and alerting services
Automate operations using scripting tools
Troubleshoot AWS and application-level issues
Collaborate with technical and operations teams to meet customer needs
Handle high-severity incidents across multiple AWS services
Provide on-call support and work in a 24x7 shift environment
Create deployment scripts and rollback plans
Optimize application and server performance

Expertise You'll Bring:

7+ years of experience in Application Support and Operations
Strong troubleshooting and analytical skills
Hands-on experience with AWS services and cloud infrastructure
Proficiency in scripting and automation tools
Experience with containerized applications and Kubernetes
Knowledge of application servers and databases
Familiarity with monitoring tools and CI/CD pipelines
Excellent communication and collaboration skills
Exposure to Agile development and financial domain is a plus

Benefits:

Competitive salary and benefits package
Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
Opportunity to work with cutting-edge technologies
Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
Annual health check-ups
Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

We support hybrid work and flexible hours to fit diverse lifestyles.
Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."

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Application Support Engineer