Application Support Engineer

5 - 6 years

1 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Working knowledge of SQL Databases, Linux & basic network configuration.
  • Troubleshoot and resolve customer complaints related to software applications, including database queries and Linux system errors.
  • Collaborate with internal teams to identify root causes of issues and implement solutions.
  • Develop strong relationships with customers by providing timely updates on issue resolutions and follow-ups.
  • Ensure accurate documentation of customer interactions using CRM tools.

Desired Candidate Profile

  • 5-6 years of experience in Application Support role with expertise in SQL, Database, UPI, etc.

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