Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Machine Learning (ML)
Good to have skills:Python (Programming Language), Python Frameworks, Generative AI
Minimum 5 year(s) of experience is required
Educational Qualification:15 years full time education
Summary: As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency.Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Coordinate with stakeholders to prioritize and address system issues effectively.- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.- Monitor system performance and recommend improvements to prevent future disruptions.Professional & Technical Skills:
Must To Have Skills:
Proficiency in Machine Learning (ML).- Good To Have Skills: Experience with Python Frameworks, Python (Programming Language), Generative AI.- Strong analytical skills to diagnose and troubleshoot complex software issues.- Ability to work with large datasets and apply machine learning techniques to support system diagnostics.- Experience in developing and maintaining automated monitoring tools to detect anomalies.- Familiarity with software development lifecycle and version control systems.Additional Information:
- The candidate should have minimum 5 years of experience in Machine Learning (ML).- This position is based at our Bengaluru office.- A 15 years full time education is required.Qualification
15 years full time education