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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

1 - 4 years

3 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

service now virtualization business systems vmware dns operating systems microsoft azure network protocols system administration active directory backup and recovery powershell server administration windows server azure

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Microsoft Windows Server Administration

Good to have skills :Microsoft Hyper-V Server, Vmware Virtualization Administration
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, ensuring system reliability, and implementing solutions that enhance operational efficiency. You will engage with different stakeholders to understand their needs and provide timely support, contributing to the overall success of the organization.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Assist in the development and implementation of best practices for system administration.

Monitor system performance and troubleshoot issues proactively. Professional & Technical
Skills:

Must Have
Skills:

Proficiency in Microsoft Windows Server Administration/Vmware /Hyper V

Strong understanding of server configuration and management.

Experience with troubleshooting and resolving server-related issues.

Familiarity with backup and recovery solutions for Windows Server environments.

Knowledge of network protocols and security best practices.

Good experience in Windows Server Patching/Vmware ESXI patching

Minimum 2+yrs of relevant experience for L1 and 5+yrs of experience for L2 is preferable.

Knowledge on Microsoft Active Directory Services like DNS, DHCP & Site and Services.

Knowledge on Hyper-V servers and to manage Hyper-V server with all features enabled.

Knowledge on Vmware Vcenter/ESXi servers and to manage Vmware server with all features enabled.

Troubleshooting issues related to performance on Windows Operating systems, Hyper-V,Vmware Vcenter/Vmware ESXi H/W issues,

Experience on Datacenter Management & PowerShell scripting

Should be open for 24/7 rotational shifts.

Good verbal and written communications skills.

Experience in Service Now Incident and Change modules is a plus with ITIL knowledge.

Knowledge on Microsoft Azure is desirable

Certifications:- MCP/MCSE/MCSA/VCP/AZ-104 (Any one is Preferable)

Knowledge on Backup (Optional).
Additional Information:

The candidate should have minimum 3-5 years of experience in Microsoft Windows Server Administration.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer