Application Support Engineer

 About The Role  

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM WebSphere Application Server Application Deployment

Good to have skills :SAP Basis Administration
Minimum 3 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As a Senior Analyst – Middleware Administrator, you will support the implementation, maintenance, and optimization of enterprise-grade middleware platforms. You will work extensively with IBM WebSphere Application Server, Apache Tomcat, and Azure-hosted infrastructure, supporting application deployments, performing root cause analysis, and ensuring environment stability and scalability.The ideal candidate will have a strong foundation in Java-based middleware administration, a proactive approach to issue resolution, and the ability to work independently on complex, multi-tier enterprise environments. Basic knowledge of SAP Portal or SAP Hybris will be beneficial.
Roles & Responsibilities:-Install, configure, and administer IBM WebSphere Application Server environments across development, QA, and production.-Manage and support Apache Tomcat environments including server setup, deployments, SSL configuration, and troubleshooting.-Perform JVM tuning, memory optimization, and performance tuning to ensure stable and scalable application platforms.-Support application deployments, upgrades, patching, and environment refresh activities.-Work with Azure cloud infrastructure for provisioning, deployment, networking, and environment management.-Implement high-availability and disaster recovery solutions for middleware platforms.-Troubleshoot incidents, perform root cause analysis, and implement permanent fixes.-Collaborate with development, DevOps, QA, and infrastructure teams to ensure smooth and successful releases.-(Good-to-Have) Support and basic troubleshooting for SAP Portal (Java Stack) and SAP Hybris Commerce applications hosted on middleware platforms.Professional & Technical Skills:

-5–7 years of hands-on experience in middleware administration and application server support.-Strong expertise in IBM WebSphere Application Server – installation, configuration, clustering, tuning, and troubleshooting.-Proficiency in Apache Tomcat Administration – setup, deployment, SSL configuration, and issue resolution.-Solid understanding of Java web application architecture, WAR/EAR deployments, and JVM management.-Experience working with Azure cloud environments – provisioning, deployment automation, networking, and integration.-Hands-on experience in performance tuning, monitoring, and capacity planning.-Strong knowledge of Linux/Unix systems and scripting for automation, monitoring, and log analysis.-Exposure to SAP Portal (Java Stack) and SAP Hybris Commerce environments.-Familiarity with CI/CD pipelines, DevOps tools, and containerized deployments.-Knowledge of reverse proxies (Apache/Nginx), SSL certificates, and enterprise-grade security configurations.-Experience with application performance monitoring tools such as Dynatrace, AppDynamics, or Splunk.-Strong analytical and problem-solving skills with a proactive approach to troubleshooting.-Excellent communication and collaboration skills with the ability to work effectively across teams.-Ability to manage tasks independently and deliver high-quality solutions under tight timelines.-Willingness to learn new technologies and continuously enhance technical skills.-Good documentation and reporting abilities for operational and incident-related activities.
Additional Information:

The candidate should have minimum 3 years of experience in IBM WebSphere Application Server Application Deployment.

Bachelor's degree in Computer Science, Information Technology, Electronics, or a related discipline.

This position is based at our Bengaluru office.

A 15 years full time education is required.

Certifications in IBM WebSphere, Apache Tomcat, or Azure Cloud will be considered an added advantage.
 Qualification 15 years full time education