Apna Products & Services Private Limited

Office Management: Oversee the cleanliness, organization, and supply inventory of the office. Communication: Handle incoming and outgoing correspondence, including answering phones, responding to emails, and passing on messages professionally. Scheduling and Coordination: Manage calendars, book meetings, and coordinate travel arrangements for executives and employees. Record Keeping: Maintain and organize filing systems, both physical and digital, including employee files, invoices, and other important documents. Support Functions: Assist other departments like HR and Finance with administrative tasks and support the preparation of reports, presentations, and briefs. Inventory and Supplies: Monitor office supplies, track inventory, and place orders as needed. Key skills Communication: Excellent verbal and written communication skills for professional correspondence and inter-departmental coordination. Technical Proficiency: Competency in common office software, such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Attention to Detail: Accuracy in data entry, record keeping, and managing financial information. Problem-Solving: Ability to handle unexpected challenges, such as last-minute schedule changes or facility issues, with composure. Communication: Exceptional oral and written communication skills are crucial. Persuasion: The ability to persuade and negotiate with customers is key for sales-oriented roles. Problem-solving: Must be able to address and resolve customer complaints and issues. Organizational skills: Strong organizational skills are needed to manage a high volume of calls and maintain accurate records. Computer proficiency: Experience with CRM systems and other relevant software is often required. Resilience: The ability to handle rejection professionally and maintain a positive attitude is important. Product knowledge: A strong understanding of the company's products and services is necessary. Outbound calls: Initiate contact with potential and existing customers to promote products or services. Inbound calls: Answer incoming calls to address customer questions, resolve issues, and provide information. Sales and lead generation: Persuade customers to make purchases, schedule appointments, or provide leads for the sales team. Customer relationship management: Build rapport with customers, understand their needs, and ensure their satisfaction. Data management: Keep accurate records of all interactions, update customer databases, and document feedback. Follow-up: Follow up with leads and existing customers to ensure continuous engagement. Target achievement: Work towards daily, weekly, or monthly targets for sales, calls, or engagement goals.