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L2 Support Engineer ABI Health

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As an L2 Support Engineer at the organization, you will play a vital role in providing efficient technical support, focusing on the healthcare and laboratory sectors. Your responsibilities will include: - Resolving complex technical issues escalated from L1 support - Utilizing your SQL expertise to analyze and troubleshoot queries effectively - Adhering to defined Service Level Agreements (SLAs) - Collaborating with internal teams and stakeholders to ensure clear communication - Being available to work in rotational shifts including weekends To excel in this role, you should possess the following qualifications: - A minimum of 2 years of experience in L2 support or related technical support ...

Posted 3 months ago

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