Role & Responsibilities: Welcome patients and visitors at the front desk in a professional and warm manner Register patient details and schedule appointments using Hospital Management Software Manage incoming calls and direct them to relevant departments Maintain and update patient records Coordinate OPD/IPD communication and billing queries Ensure a clean and organized front desk area. Preferred candidate profile 0-5 years of experience in hospital front office or receptionist role Familiar with Hospital Management Software and MS Office Excellent communication skills in English and local language Polite, patient-friendly, and calm under pressure Female candidates preferred (open to diversity hiring)