Aone Bakery Machinery

1.Customer Interaction & Lead Management Handle incoming calls, chats, emails, or inquiries from individual customers. Reach out to potential customers through cold calls, follow-ups, or referrals. Identify customer needs and recommend suitable products/services. 2.Sales Conversion Explain product features, benefits, pricing, and offers clearly to customers. Convince and guide customers through the buying process to close sales. Meet or exceed assigned sales targets and KPIs (calls made, conversions, revenue). 3.Customer Relationship Building Maintain strong relationships with existing customers for repeat sales. Provide excellent customer service, ensuring a positive buying experience. Handle objections and resolve customer queries in a professional manner. 4.Data & Reporting Update CRM/ERP systems with accurate customer details, interactions, and sales status. Generate daily/weekly reports on sales performance. Track customer feedback to improve sales strategies. 5.Market Awareness & Product Knowledge Stay updated on product offerings, discounts, and company policies. Monitor competitor products and industry trends to improve sales approach. 6.Collaboration Work closely with marketing teams for lead generation campaigns. Coordinate with operations/support teams to ensure smooth delivery of products/services.