2 Anti-Fraud Strategies Jobs

Are you ready to make an impact in the world of digital payments Join our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities. As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guided by established practices, and contributing to short-term operational goals. You will engage with stakeholders, manage projects, and spur continuous improvement initiatives, building strong working relationships with internal lines of business. Your ability to understand and apply cybersecurity controls, anti-fraud strategies, and data analysis techniques will be key to your success in this role. Job responsibilities Utilize independent judgment and technical expertise to resolve exceptions and enhance control environments for technical, financial, and operational processes. Conduct research and data analysis to address non-routine payment lifecycle issues and ensure accurate, timely fund transfers across various products. Define project requirements and metrics using process models, and lead or contribute to process optimization initiatives to improve quality and customer experience. Apply knowledge of systems architecture and automation technologies to support process optimization and build effective relationships with stakeholders and teams. Coach, train, and mentor team members to uphold high service standards and serve as an escalation point for junior team members. Required Qualifications, Skills and Capabilities: Advanced knowledge of global payment processing operations and systems architecture to support operational efficiency and change management. Proficiency in data analysis techniques to interpret and communicate insights for informed decision-making with senior stakeholders. Commercial and growth mindset to adapt to fast-paced environments and new business initiatives, with strong interpersonal and communication skills. Understanding of cybersecurity controls and anti-fraud strategies to protect information and systems, and ability to navigate dynamic environments with evolving priorities Experience in understanding of payments, cheques & authentication process. Preferred Qualifications, Skills and Capabilities: Knowledge of ISO or Swift message processing or management. Experience with operations, controls and problem solving related to Payments, Cash, Treasury Operations. Experience in global payments and understanding of accounting and money movement processes. Familiarity with continuous improvement methodologies and design-thinking techniques to drive continuous improvement initiatives.

Job Description Join our team and make a significant impact on our client service teams in JPMorganChase. You&aposll have the opportunity to grow your career while leveraging your skills in control management and data analysis. Be part of a dynamic team that values innovation and collaboration, and contribute to the firm&aposs operational efficiency and risk mitigation strategies. As a Client Service Manager within Custody Middle Office team, you will manage a diverse team to ensure high-quality service. You will interpret client needs, identify trends, and innovate solutions. Your expertise in anti-fraud strategies will protect clients and the bank. You will drive operational efficiency through strategic planning and process automation. Your skills in conflict management and stakeholder influence will foster strong relationships. Job Responsibilities Lead the client service team in addressing client inquiries, processing transactions, troubleshooting problems, and handling complaints, utilizing your advanced conflict management skills to ensure client satisfaction. Develop and implement strategic plans to enhance service center operations, leveraging your proficiency in strategic planning and process automation to drive operational efficiency. Utilize your expert knowledge in anti-fraud strategies to detect and prevent fraudulent transactions, safeguarding our clients and the bank from potential financial and reputational damage. Identify trends and generate innovative solutions to meet client needs, using your advanced skills in market product knowledge and digital literacy to stay ahead of industry developments and technological advancements. Foster strong relationships with internal stakeholders and clients, leveraging your advanced skills in influence and internal stakeholder management to drive mutually beneficial outcomes. Required Qualifications, Capabilities, And Skills 10+ years of experience in managing customer service teams in a financial institution, with a focus on service center operations. Proven expertise in implementing anti-fraud strategies to detect and prevent fraudulent transactions in a banking environment. Demonstrated proficiency in strategic planning and process automation, with a track record of enhancing operational efficiency in client service delivery. Advanced skills in conflict management, with experience in resolving complex client issues and complaints. Strong digital literacy with experience in leveraging new/emerging technologies to enhance business operations and client service. Preferred Qualifications, Capabilities, And Skills Extensive experience in the banking or financial services industry, particularly in commercial or investment banking, with strong leadership and team management skills to inspire high performance. Proficient in using banking software, systems, and data analytics tools to drive decision-making and develop effective solutions for complex situations. Focused on continuous improvement, identifying opportunities for process enhancements, and implementing changes to improve client experiences. Ability to apply cultural intelligence to engage effectively with diverse clients and utilize data and tech literacy for innovative solutions. Experience in mentoring team members and leading projects to achieve client and business goals. About Us JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgans Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less